Search for new things / novelty Extraversion Will to persuade Intuition / spontaneity Ambition
Located in the heart of the prestigious Hivernage district, the Es Saadi Marrakech Resort embodies Moroccan elegance and refinement.
The resort spans 9 hectares of lush parkland and consists of a 5-star hotel with 149 rooms. Opened in 1966, Es Saadi also boasts a sumptuous Palace with 81 suites, as well as 10 private villas and 8 ksars with authentic charm. The Resort also offers 13 restaurants and bars, two Spas, one of which is designed by Dior, and an Entertainment center.
The Es Saadi Marrakech Resort is a benchmark for discreet luxury, the art of hospitality, and unique experiences.
Joining the Es Saadi Marrakech Resort is more than just joining an exceptional establishment: it's participating in a human adventure driven by strong values of passion, excellence, and authenticity. For over 50 years, our house has cultivated a unique art of living, combining the elegance of 5-star service with the richness of Moroccan culture.
We are proud to offer our employees an inspiring work environment, in the heart of a lush setting, where the transmission of know-how and the recognition of talent are at the core of our management vision.
Our ambition is to bring together talents driven by the desire to invest in prestigious hospitality and contribute to unforgettable customer experiences. Joining our team means benefiting from personalized support, regular training, and real career development opportunities within a family-run group that is human-sized and forward-looking. Whether your career path is already rich or still being built, if you have a sense of detail, a love for service, and a taste for excellence, we would be happy to welcome you among us.
- Welcoming and directing clients to available slot machines.
- First-level technical assistance for clients experiencing difficulties with the machines.
- Handling client requests and complaints with professionalism and courtesy.
- Information on current promotions and game rules.
- Close collaboration with supervision and maintenance teams to ensure proper equipment operation.
- Maintaining a clean and pleasant gaming environment.
To excel in this role, a Bachelor's degree (Bac +3) is required, ideally in Sales Administration, After-Sales Service (SAV), or Call Center professions.
Knowledge of the hotel, restaurant, or entertainment sector would be a major asset.
We are looking for someone with excellent interpersonal skills and a strong customer focus.
- Active listening and problem-solving abilities.
- Organizational skills and rigor.
- Adaptability and proactivity.
- Proficiency in French and English.
Search for new things / novelty Extraversion Will to persuade Intuition / spontaneity Ambition
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