Bilingual sales representative (french/english) - Rabat

Company :

Join Cnexia and choose to be part of a project that values innovation, promotes continuous skill development, and offers creative and ambitious people in the high-tech field the opportunity to achieve their professional goals. Proud of our status as the exclusive Moroccan subsidiary of Canada's historic telecom operator, we have been continuously expanding our teams since 2021 with over 1300 employees mainly based in Fes. We have just extended our activities to the northern part of the kingdom by opening a new site in Rabat to continue our growth with the goal of more than doubling our workforce by 2024. At Cnexia, we do more than just support our global network clients and beneficiaries of our various services. We develop innovative solutions and continuously create original multi-platform media content. Through this, we revolutionize every day the way Canadians communicate over the web and interact through mobile applications by offering them an improved experience. If you are ready to take on this challenge, we invite you to join a community that values bold ideas and gives you multiple opportunities for career fulfillment in a world-class multicultural environment! "At Cnexia, we offer equal opportunities to all, without distinction of race, color, origin, religion, sex, nationality, age, citizenship, marital status, or disability."

Company culture :

Cnexia is driven by a culture strongly focused on performance and competitiveness, where ambition, challenge and customer orientation are key drivers of success. This dynamic is complemented by a collaborative dimension, promoting trust, teamwork and close managerial support. It also integrates an innovation component that encourages initiative, adaptability and experimentation. Finally, a structured organizational culture underpins the whole by ensuring process rigor, reliability and operational efficiency.

Job :

Join Cnexia and choose to be part of a project that values innovation, promotes continuous skill development, and gives creative and ambitious people in high-tech and customer relations the opportunity to achieve their professional goals.

Required profile :

As a Bilingual Sales Representative, you will be responsible for:

• Managing incoming calls from prospective and existing customers
• Promoting telecom products (mobile plans, internet offers, options, upgrades)
• Identifying customer needs and proposing suitable solutions
• Meeting and exceeding sales objectives and KPIs
• Effectively handling objections and closing sales
• Accurately updating customer records via the CRM
• Ensuring a high level of customer satisfaction and professionalism
• Responding to customer requests and maintaining an active sales pipeline
• Staying informed about products and market trends

Head office address :

Unité B1, Parc Fès Shore, Route de Sidi Harazem (9 108,11 km)

Desired personality traits :

Respect of the rules Will to persuade Emotional distance Involvement at work Tenacity Need for action Organization Team work