Customer Relations Officer - Fès and Regions - Fès

Banking professions - Sales - Secteur Banking / Finance -

  • Entry Level (-1 year)
  • Fez and region - Morocco
  • Master or PhD Minimum

Extraversion Will to persuade Ambition Intuition / spontaneity Flexibility Involvement at work

  • Permanent contract
  • Teleworking : No
Posted 55 days ago on ReKrute.com - Apply before 27/06/2026

Behind The Brand

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Company :

A multi-sector group with expertise covering all areas of banking and finance, Bank Of Africa asserts its belonging to a leading regional group resolutely open to the international.

With over 2 million customers, more than 5,000 employees, over 600 branches in Morocco and several points of sale abroad.

Bank Of Africa has a solid financial base, diverse know-how, and modern expertise tools. Bank Of Africa bases its success on strong values of openness, proximity, and excellence, enabling it to build a leading continental financial group present in 32 countries, including 21 in Africa.

Company culture :

Bank of Africa is characterized by a strong culture of innovation, where creativity, boldness and experimentation are key drivers of performance. This dynamic is reinforced by a pronounced collaborative culture, promoting trust, empowerment and close managerial support focused on talent development. It is also underpinned by a solid organizational foundation, ensuring process rigor, operational efficiency and reliability. Lastly, a more moderate competitive dimension supports a results-driven mindset and a continuous pursuit of excellence.

Job :

Reporting to the Branch Manager, you will be responsible for advising, retaining, and developing a portfolio of clients.

You will need to continuously offer and sell the full range of products and services to customers.

Your commercial actions will be carefully planned and managed according to overall and individual objectives.

Risk prevention will be a constant challenge.

Required profile :

With a commercial or financial background (Bac+5 level, Business School or University), you have at least 2 years of previous experience in a similar role.

Your strong commercial sense, good writing skills, listening skills, and ability to argue will be your main assets for success in this role.

Rigor, organization, and teamwork skills will also be essential.

Head office address :

140, Avenue Hassan II 20039 Casablanca

Desired personality traits :

Extraversion Will to persuade Ambition Intuition / spontaneity Flexibility Involvement at work

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