SME Portfolio Manager - Casablanca

Company :

With over 30 years of experience, the Arrawaj Foundation is a major economic and social player in the microfinance sector. 

Based in Morocco and with over 2,000 employees across more than 260 branches and 15 regions, the Arrawaj Foundation is proud to contribute to the financial inclusion of project holders and micro-entrepreneurs excluded from traditional financing channels by offering them diversified, local, adapted, and innovative products and services.

The success of our institution rests on a foundation of core values that inspire the actions of all our employees and guide our relationships with stakeholders:

• Commitment: We are determined together to see things through.
• Respect: To better appreciate each other
• Ethics: The foundation of our conduct
• Responsibility: A sense of duty at the heart of our mission

Join us soon, give your career a boost! What we offer you: 

• A fair career development policy focused on skills with personalized support.
• Tailored training to develop your skills both within our "Talent Academy" center, E-learning Platform, or through recognized excellent partners.
• A fair and competitive remuneration policy, focused on individual and collective performance.
• Multi-dimensional social coverage covering life's uncertainties and ensuring your future and that of your children.
• A friendly and stimulating work environment focused on recognizing initiatives. 

Discover the testimonial of Ali Waâli, Director of Human Capital of the Arrawaj Foundation in Challenge Maroc magazine by clicking here: https://bit.ly/42DX8OY

Company culture :

Fondation Arrawaj features a culture primarily shaped by innovation, promoting creativity, agility and experimentation to drive impact and transformation. This orientation is strengthened by a competitive dimension, reflecting a strong focus on performance and results. Collaboration and organizational structure further contribute to the overall balance by supporting teamwork, accountability and structured ways of working. The environment appeals to autonomous, committed profiles who thrive in dynamic and evolving contexts.

Job :

As part of its development, the ARRAWAJ Foundation is recruiting SME Portfolio Managers (M/F) at our agencies in Rabat.

As an "SME Portfolio Manager", your main responsibilities will be:

- Develop and manage an SME client portfolio:

Prospect for new SME clients, retain existing SME clients, and provide close support.

- Market products and services for the SME segment:

Identify SME needs, advise SME clients, and propose suitable financial and non-financial solutions.

- Analyze credit files and assess risks:

Study the financial situation of SMEs, verify information, assess guarantees, and prepare files in accordance with procedures.
- Ensure portfolio monitoring, collection, and quality:

Monitor repayments, prevent non-payment risks, and ensure performance indicators are met.
- Comply with procedures and report on activities:

Apply internal rules, produce reports (CRM, visits, prospecting, results), and contribute to improving practices.

- Act as a liaison between the field, clients, and the agency:

Communicate SME needs, share field information, and represent the institution's image to the SME segment.

Required profile :

• Holder of a Bac+3 (Bachelor's degree) minimum in Accounting, Finance, Commerce, or Management
• Recent graduate or with a successful first experience as a salesperson
• Dynamic, with good interpersonal skills and a strong taste for challenges
• Good resistance to pressure and stress
• Proactive attitude
• Good adaptability skills
• Ability to build relationships with clients

Head office address :

Desired personality traits :

Conventional Respect of the rules Rationalism Flexibility Involvement at work Organization