Key Account Manager (M/F) - Casablanca

Company :

With over 40 years of field experience, MESKI Invest is a Moroccan group with multiple businesses that has made the strategic choice of diversification, operating in the key sectors of the Moroccan economy:

• Riva Industrie: Iron and steel industries
• Entreprises Belmekki: Distribution of construction materials
• Nadym: Logistics and road transport services, freight transport and trailer truck rental
• Belmekkimmo: Real estate
• Danub: Car rental
• Ontario: Tourist transport
• Jawda Bois: Wood distribution
• New innovative businesses under development as part of the national industrial acceleration program

A creator of value in several regions of the Kingdom, the Group has confirmed its role as a reference player nationally thanks to human expertise and cutting-edge technologies.

Joining the Meski Invest Group means becoming part of a visionary and ambitious family group that continues to undertake and invest. All its profits are reinvested in development to support this growth policy.
The Group is also committed to local economic development and sustainable development, relying on the know-how and involvement of its employees.

Our employees, numbering over 2,500, are the strength of our Group.
To offer them interesting career prospects and attract new talent, we continuously work to improve our management techniques and offer career opportunities and ongoing training, while ensuring the quality of the work environment and establishing professional social relations.

Company culture :

Meski Invest - Riva Industries demonstrates a highly balanced corporate culture, with collaboration as its leading dimension, fostering strong human relationships, teamwork and close leadership. This people-oriented culture is supported by a strong focus on structure and operational excellence, where processes, rigor and quality are key priorities. The company also values performance and achievement, while maintaining openness to innovation and new ideas. This balance creates a work environment that is both people-centered, demanding and growth-oriented.

Job :

Main Mission:
The Key Account Manager is responsible for developing and managing relationships with the company's strategic clients. They lead commercial negotiations, ensure client satisfaction, and contribute to increasing turnover. Responsibility and Activities:
Client Portfolio Development
• Identify and prospect key accounts.
• Develop retention and growth strategies for the existing portfolio.
• Analyze client needs and propose suitable solutions. Negotiation and Contract Management
• Manage tenders and draft suitable commercial proposals.
• Negotiate pricing and contractual terms.
• Monitor contract execution and ensure regular reporting. Client Relationship Management
• Ensure regular follow-up and effective communication with clients.
• Manage client satisfaction and implement corrective actions if necessary.
• Identify opportunities for service development and improvement. Internal Coordination:
• Collaborate with internal teams (marketing, production, logistics) to ensure client satisfaction.
• Define commercial priorities and align actions with the company's overall strategy.
• Relay relevant information to the Sales Management. Performance Monitoring and Reporting
• Track key performance indicators (KPIs) and sales objectives.
• Develop market analyses and propose strategic recommendations.
• Provide detailed reporting to Management.

Required profile :

Required Skills and Qualities: Experience and Training: • Education: Bachelor's degree (Bac+3) in Commerce, Marketing, Management, or equivalent.
• Experience: Minimum 3 years of experience in a similar role. Technical Skills • Mastery of B2B negotiation and sales techniques.
• In-depth knowledge of the market and specificities of key accounts.
• Use of CRM and sales management tools.
• Good understanding of contractual and financial aspects. Management Skills • Ability to manage and lead a sales team.
• Aptitude for cross-functional work with different company departments.
• Excellent project management skills. Personal Qualities: • Interpersonal and communication skills.
• Results-oriented and strategic thinking.
• Rigor, organization, and autonomy.
• Persuasiveness and adaptability.
 

Head office address :

Desired personality traits :

Search for new things / novelty Extraversion Will to persuade Intuition / spontaneity Ambition