Collection Officer Institutions - Casablanca

Company :

At the heart of the transformation of the Moroccan medical landscape, the AKDITAL Group embodies a new generation of health institutions: modern, humane, and resolutely focused on the future.

A leader in the private health sector, AKDITAL has been working since its creation to make high-quality care accessible to all, by relying on exceptional medical expertise, cutting-edge technologies, and governance based on the best international standards.

Today, our vision extends beyond borders. By continuing its international expansion, the Group confirms its mission: to promote Moroccan know-how and make the medicine of the future accessible to every patient, wherever we operate.
Why join AKDITAL?
Because you want to contribute to a modern and ambitious vision of health.
Because you share our values: excellence, innovation, humanity, and commitment.
And because you believe, like us, that care can change a life.

Company culture :

Akdital is driven by a strong performance-oriented culture, where ambition, high standards, and continuous improvement are key to delivering exceptional healthcare.
This competitive mindset is balanced by a real commitment to innovation, supporting the development of new medical and organizational practices.
Collaboration also plays an important role, with solid teamwork and supportive management in a demanding environment.
A structured and disciplined approach ensures the quality, safety, and reliability essential to the medical sector.

Job :

As a Collection Officer Institutions, your main tasks will be to secure payments from institutions, optimize the company's cash flow, and maintain strong professional relationships with our partners.

Your responsibilities will include daily portfolio management, including:

• Ensure rigorous follow-up of invoices issued and payments due by public and private institutions.
• Implement proactive follow-up actions for unpaid bills (phone, letters, emails) in compliance with procedures and deadlines.
• Negotiate payment plans and handle any disputes with paying institutions.
• Regularly and reliably update information systems with collection data.
• Prepare and analyze activity reports and key performance indicators related to collection.
• Collaborate closely with accounting teams to ensure optimal management of receivables and improve payment times.

Required profile :

To be considered for this position, you must hold a degree of level Bac +3 or Bac +5. Training in Management, Accounting, or Finance.

Significant experience of 3 to 5 years in a similar role, ideally in the healthcare or insurance sector, or with knowledge of collection procedures with institutions, is required.

We are looking for a rigorous, organized person with excellent interpersonal skills. Key skills sought include:

• Mastery of amicable collection techniques and effective follow-up of receivables.
• Excellent knowledge of clinical collection and managing relationships with paying institutions (social security, mutual insurance, private insurance).
• Comfort with IT tools, particularly accounting management software and office tools, especially Excel.
• Excellent communication, listening, and negotiation skills.
• Ability to work autonomously while collaborating effectively within a team.
• Good stress resistance and the ability to handle complex or sensitive situations professionally.

If you see yourself in this profile and wish to take on this new challenge, don't wait any longer! Apply now using the "Send my CV to the recruiter" button below.

Head office address :

Desired personality traits :

Respect of the rules Need for objectivity Emotional distance Rationalism Need for reflection Organization