Debt Collection Officer - Casablanca
Insurance professions - Banking professions - Secteur Insurance / Brokerage - Banking / Finance
- Entry Level (-1 year) - Junior (1 to 3 years)
- 1 job(s) in Casablanca and region - Morocco
- Bachelor (BA, BSc) Maximum - Specialized training - Bachelor’s Degree
Conventional Will to persuade Rationalism Flexibility Need for autonomy Involvement at work Organization
- Permanent contract
- Teleworking : No
Company :
As a key player in its industry, our company supports its partners through solid expertise, a culture of innovation, and a collaborative work environment.
Job :
Follow up on debt collection files.
Make phone and email reminders to clients.
Track payments and due dates.
Update information in management tools.
Prepare collection files and ensure their administrative follow-up.
Collaborate with internal teams to process files.
Participate in resolving disputes related to unpaid accounts.
Contribute to achieving collection goals while respecting internal procedures.
Required profile :
Associate's or Bachelor's degree (2-3 years) in Management, Accounting, Finance, or Business.
Previous experience (internship or job) in debt collection, customer relations, or accounting is a plus.
Good interpersonal skills and excellent communication.
Negotiation and persuasion skills.
Rigor, organization, and follow-through.
Analytical thinking and ability to manage priorities.
Proficiency in office tools (Excel, Word).
Awareness of confidentiality and teamwork spirit.
Desired personality traits :
Conventional Will to persuade Rationalism Flexibility Need for autonomy Involvement at work Organization
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