Head of Litigation Department (H/F) - Rabat

Company :

With over 30 years of expertise, the Arrawaj Foundation is a major economic and social player in the micro-finance sector. 

Based in Morocco and with over 2,000 employees spread across more than 260 branches and 15 regions, the Arrawaj Foundation is proud to contribute to the financial inclusion of project leaders and micro-entrepreneurs excluded from traditional financing channels by offering them diversified, local, adapted, and innovative products and services.

The success of our institution rests on a foundation of core values that inspire the actions of all our employees and guide our relationships with stakeholders:

• Commitment: We are determined together to see things through.
• Respect: To better appreciate each other
• Ethics: The foundation of our conduct
• Responsibility: A sense of duty at the heart of our mission

Join us soon, give your career a boost! What we offer you: 

• A fair and skills-oriented career development policy with personalized support.
• Tailor-made training to develop your skills within our "Talent Academy" center, E-learning Platform, or through recognized excellence partners.
• A fair and competitive remuneration policy, focused on individual and collective performance.
• Multi-dimensional social coverage covering life's uncertainties and ensuring your future and that of your children.
• A friendly and stimulating work environment, focused on recognizing initiatives. 

Discover the testimony of Ali Waâli, Director of Human Capital of the Arrawaj Foundation in Challenge Maroc magazine by clicking here: https://bit.ly/42DX8OY

Company culture :

Fondation Arrawaj features a culture primarily shaped by innovation, promoting creativity, agility and experimentation to drive impact and transformation. This orientation is strengthened by a competitive dimension, reflecting a strong focus on performance and results. Collaboration and organizational structure further contribute to the overall balance by supporting teamwork, accountability and structured ways of working. The environment appeals to autonomous, committed profiles who thrive in dynamic and evolving contexts.

Job :

GENERAL MISSION:

Reporting to the Recovery Department, the Head of Litigation Department is responsible for managing and overseeing all of the foundation's litigation actions, in relation to clients, ensuring the management of defaulted accounts and the handling of disputes with clients/Guarantors. They ensure the implementation of judicial or amicable procedures aimed at recovering debts while guaranteeing compliance with current regulations. They work closely with internal teams (Amicable, Pre-litigation, Write-off) and external stakeholders (lawyers, bailiffs, courts).

MAIN RESPONSIBILITIES:

Management of litigation files:

• Participate in the default committee with the pre-litigation team to qualify unpaid files and validate the legal procedure to follow.
• From the defaulting of files for litigation, manage litigation files, whether judicial or negotiation for amicable settlement of litigious files, in relation with the parties concerned.
• Supervise the preparation of legal files and the organization of legal actions in collaboration with law firms or the internal team of litigation officers.
• Coordinate actions with external service providers (bailiffs, lawyers, notaries, etc.).

Debt recovery:

• Develop and implement effective recovery strategies to reduce the rate of unrecoverable debts (framework, exploitation of guarantees and security interests, ...).
• Monitor recovery performance in litigation and identify areas for improvement.
• Ensure the implementation of amicable measures to maximize recovery chances before taking legal action.

Prevention of legal risks:

• Analyze legal risks related to litigation and propose recommendations to mitigate them.
• Ensure compliance with procedures and regulations in force, particularly regarding customer rights and regulatory compliance.
• Contribute to the continuous updating of contractual documents and internal procedures.

Management of partner relations:

• Collaborate with internal teams (Amicable, write-off, treasury,...) to ensure coherent handling of outstanding files.
• Monitor relations with external partners, particularly legal firms, to ensure the efficiency and speed of litigation procedures.
• Manage the invoicing of external recovery partners.

Reporting and monitoring:

• Establish dashboards for monitoring the evolution of the litigation file portfolio and recovery performance.
• Provide regular reporting to management on the status of files, identified risks, and results obtained.
• Propose corrective actions and continuous improvements in the handling of litigation files.

Required profile :

EDUCATION:

• Master's degree in business law, litigation law, banking law, or equivalent.
• A specialization in risk management or financial law would be an additional asset.

EXPERIENCE:

• 5 years of experience in a similar role, ideally in the financial, banking, or microfinance sector.
• Proven experience in managing complex litigation, particularly in debt recovery and legal cases.
• Experience in supervising legal or recovery teams.

SKILLS:

Technical skills:

• Solid knowledge of commercial law, contract law, banking law, and judicial procedures.
• Mastery of amicable and judicial recovery techniques.
• Good understanding of current regulations in the microfinance sector and legal obligations related to litigation.
• Ability to prepare and manage litigation files while ensuring compliance with deadlines and legal procedures.
• Negotiation skills for amicable settlements.
• Good command of computer tools (Word, Excel, ...).

Behavioral skills:

• Leadership and ability to manage and motivate a team of litigation officers.
• Rigor, method, and organizational skills to manage multiple files simultaneously while respecting priorities.
• Analytical and synthesis skills to quickly identify legal risks and propose appropriate solutions.
• Excellent communication and argumentation skills to negotiate with internal and external stakeholders.
• Stress resistance and ability to work under pressure or in conflict situations.

Head office address :

Desired personality traits :

Emotional distance Rationalism Need for reflection Organization