B2C Sales Representative Lusophone (Portuguese) - Tourism Sector (M/F) - Rabat

Company :

Marketing Call Center20 years of expertise for exceptional customer relationsMarketing Call Center, based entirely in Morocco, has embodied excellence in customer relations, offshoring, and multi-channel management for two decades. As a leading player, we manage high-value customer management systems daily for major brands, whether they are Moroccan, European, North American, or Asian.Supported by the dedication of over 700 experienced talents, our company provides tailor-made services for demanding markets in Europe, North America, and Asia. Our promise: combining performance, rigor, and personalization in every customer interaction.True to our Moroccan roots, we place human capital and operational excellence at the heart of our strategy. Our teams work in a structured, dynamic, and meaningful professional environment that encourages commitment, innovation, and growth.Joining Marketing Call Center means being part of a 100% Moroccan success story open to the world, and actively contributing to redefining international customer relations standards.

Company culture :

Marketing Call Center is built around a predominantly cooperative culture, where people, trust and teamwork guide daily operations. The company favors a close management style focused on support, empowerment and strong human relationships. This collaborative foundation is complemented by an innovative mindset that stimulates creativity and initiative, alongside a performance-driven approach based on clear objectives. Structured organizational practices further contribute to operational efficiency and reliability.

Job :

Do you speak Portuguese perfectly? Are you a natural salesperson and passionate about travel? Join our call center and become the ambassador for our tourism offers to Lusophone customers!As part of our business expansion, we are recruiting our future B2C Sales Representatives (M/F) to advise and sell unforgettable travel experiences.- Analyze customer needs to offer them tailor-made tourist packages.- Persuade and negotiate with conviction to close sales and achieve your commercial goals.- Build customer loyalty by offering high-quality consulting services and an impeccable customer experience.- Ensure the administrative follow-up of reservation files.

Required profile :

Perfect command of the Portuguese language (spoken and written).A good understanding of French (for training and internal communication).Previous successful experience in telesales, ideally in the tourism or ticketing sector.You have a strong ability to persuade, a taste for challenges, and great resilience.Friendliness, dynamism, and excellent speaking skills are your best assets.

Head office address :

26 Angle Rue Tensift et Av Abtal AGDAL

Desired personality traits :

Respect of the rules Will to persuade Emotional distance Involvement at work Tenacity Need for action Organization Team work