Back Office Customer Advisor - Banking Compliance (KYC/KYB) - Rabat - Rabat
Call Centers professions - Secteur Banking / Finance
- Junior (1 to 3 years)
- 10 job(s) in Rabat and region - Morocco
- Associate (AA, AS) Minimum - Other
Respect of the rules Will to persuade Emotional distance Tenacity Need for action Team work Involvement at work Organization
- Others
- Teleworking : No
Company :
We are a global leader in technology and services that drives the brands of the future. We help well-known brands - the ones you use every day - improve their operations through technology and integrated solutions, in over 70 countries. In everything we do, we believe in doing right by and for people: our game-changers, our clients and their clients, our community, our planet. Discover the power of Concentrix.
Discover the testimonial of Fairouz Oulad, People Solutions Director and Kenza HIHI, Marketing and Communication Director at Concentrix in Challenge Maroc magazine by clicking here: https://bit.ly/4cRsGFR
Company culture :
Job :
As part of our business development, we are hiring KYC/KYB Advisors to ensure the processing and compliance of client files in the banking sector.
- Your missions:
1. Verify information and documents provided by clients
2. Ensure compliance of KYC/KYB files according to current procedures.
3. Identify missing information or inconsistencies
4. Contact clients by phone or email to complete files.
5. Guarantee adherence to processing deadlines and data confidentiality.
Required profile :
We are looking for:
- Employees with a Bac 2 to Bac+3 degree in Law/ Management/ Banking Insurance
- Previous experience in customer relations, back-office, or compliance is a plus
- Very good communication skills, both spoken and written
- Good command of computer tools
Appreciated skills:
- Knowledge of KYC/KYB procedures or the banking sector
- Experience in document management or contacting
- Professional English
Social benefits:
Join a dynamic team in a structured environment offering career prospects.
Why this position is a great opportunity:
- Paid training from the first month
- Motivating performance bonuses
- Loyalty bonus from 12 months
- Eid al-Adha bonus
- Advantageous health insurance
- Supplementary pension after one year
- Free access to the gym
Head office address :
43, Bd Ibn Sina 10000 Rabat
Desired personality traits :
Respect of the rules Will to persuade Emotional distance Tenacity Need for action Team work Involvement at work Organization
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