Customer Advisor (M/F) - Telesales - Kénitra - French
- Kénitra
Call Centers professions - Secteur Call Center
- Entry Level (-1 year)
- 10 job(s) in Kenitra and region - Morocco
- High school diploma Minimum - Other
Respect of the rules Will to persuade Emotional distance Tenacity Need for action Team work Involvement at work Organization
- Others
- Teleworking : No
Company :
We are a global leader in technology and services that powers the brands of the future. We help well-known brands – the ones you use every day – improve their business through technology and integrated solutions, in over 70 countries. In everything we do, we believe in doing what's right for and by people: our game-changers, our clients and their customers, our community, our planet. Discover the power of Concentrix.
Discover the full interview with Fairouz Oulad, People Solutions Director and Kenza HIHI, Marketing and Communication Director at Concentrix here: https://www.rekrute.com/emplois-concentrix-une-culture-dentreprise-fondee-sur-des-valeurs-fortes-et-un-engagement-envers-ses-collaborateurs-conseils-carriere-6551.html
Company culture :
Job :
Your mission as a Telesales Customer Advisor:
As a Telesales Customer Advisor, you will play a key role in:
• Promoting our clients' products and services
• Identifying customer needs and proposing suitable solutions.
• Negotiating and retaining customers
• Turning every interaction into a sales opportunity and building lasting relationships.
• Contributing to collective performance
• Sharing your ideas and actively participating in the continuous improvement of our processes.
Required profile :
Profile sought:
We are looking for Game-Changers who:
• Have perfect command of French, both spoken and written
• Possess excellent communication skills
• Are organized, independent, and positive
• Are proficient with digital tools
• Love taking on challenges and are focused on customer satisfaction
Recruitment process:
1 Online tests (1 hour)
After receiving your application, you will get an email inviting you to take a series of interactive tests to assess your language, technical, and personality skills.
2 Phone interview
An initial conversation with a member of the recruitment team to discover Concentrix and confirm suitability for the role.
3 In-person interview
A meeting to delve deeper into your profile and align your ambitions with our company culture.
What we offer you
At Concentrix, valuing talent is a priority.
Attractive salary
• Language bonus for multilingual profiles
• Performance bonuses
• Regularity bonus starting from 12 months
• Special Eid al-Adha bonus
Social benefits
• Advantageous health insurance
• Supplementary pension after one year
• Flexible hours with the possibility of remote work after integration
• Free access to the gym
• Transport provided
• Continuous training programs
Dynamic work environment
• Internal events and activities throughout the year
• Activities aimed at strengthening team spirit and company culture
Head office address :
43, Bd Ibn Sina 10000 Rabat
Desired personality traits :
Respect of the rules Will to persuade Emotional distance Tenacity Need for action Team work Involvement at work Organization
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