Customer Advisor (M/F) - Telesales - Rabat - French - Rabat
Call Centers professions - Secteur Call Center
- Entry Level (-1 year)
- 10 job(s) in Rabat and region - Morocco
- High school diploma Minimum - Other
Respect of the rules Will to persuade Emotional distance Tenacity Need for action Team work Involvement at work Organization
- Others
- Teleworking : No
Company :
We are a global leader in technology and services that powers the brands of the future. We help well-known brands - the ones you use every day - improve their operations through technology and integrated solutions, in over 70 countries. In everything we do, we believe in doing what's right for and by people: our game-changers, our clients and their customers, our community, our planet. Discover the power of Concentrix.
Discover the testimony of Fairouz Oulad, People Solutions Director and Kenza HIHI, Marketing and Communication Director at Concentrix in Challenge Maroc magazine by clicking here: https://bit.ly/4cRsGFR
Company culture :
Job :
Your mission as a Customer Advisor in Telesales:
As a Telesales Customer Advisor, you will play a key role by:
• Promoting our clients' products and services
• Identifying customer needs and offering suitable solutions.
• Negotiating and retaining customers
• Turning every interaction into a sales opportunity and building lasting relationships.
• Contributing to collective performance
• Sharing your ideas and actively participating in the continuous improvement of our processes.
Required profile :
Profile sought:
We are looking for Game-Changers who:
• Have perfect command of spoken and written French
• Possess excellent communication skills
• Are organized, independent, and positive
• Are proficient with digital tools
• Enjoy taking on challenges and are customer-focused
Recruitment process:
1 Online tests (1 hour)
After receiving your application, you will get an email inviting you to take a series of interactive tests to assess your language skills, technical skills, and personality.
2 Phone exchange
An initial chat with a member of the recruitment team to discover Concentrix and confirm your suitability for the role.
3 In-person interview
A meeting to delve deeper into your profile and align your ambitions with our company culture.
What we offer you:
At Concentrix, valuing talent is a priority.
Attractive remuneration
• Language bonus for multilingual profiles
• Performance bonuses
• Regularity bonus starting from 12 months
• Special Eid Al Adha bonus
Social benefits:
• Advantageous health insurance
• Complementary retirement plan after one year
• Flexible hours with the possibility of remote work after onboarding
• Free access to the gym
• Transport provided
• Continuous training programs
Dynamic work environment:
• Internal events and activities throughout the year
• Activities aimed at strengthening team spirit and company culture
Head office address :
43, Bd Ibn Sina 10000 Rabat
Desired personality traits :
Respect of the rules Will to persuade Emotional distance Tenacity Need for action Team work Involvement at work Organization
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