Customer Advisor (M/F) - Tétouan / Oued Laou
- Tétouan

Company :

With its universal banking model, its pan-African dimension, the complementarity of its businesses and its strong expertise, the Attijariwafa bank Group is a key player in the financial sector in Morocco and Africa.

Attijariwafa bank has, for over a century, reinvented itself by diversifying its businesses, renewing its offers, and adapting its organizations to meet its ambition of becoming the benchmark relationship bank.

The Attijariwafa bank Group currently supports nearly 10.2 million individual, professional, business, and institutional clients and mobilizes 20,602 employees in 25 countries in Africa, Europe, and the Middle East.

As the leading financier of the national economy, the largest collector of savings, and the leading player in electronic payments in Morocco, the various performances of the Attijariwafa bank Group confirm its strategic choices and position it as the undisputed leader in the national banking and financial sector.

The Group is a leading banking and financial player in the region and has the largest branch network in Africa with over 5265 bank branches.
 

Discover the testimony of Loubna Derkaoui, Recruitment, Partnerships, and Employer Branding Manager at Attijariwafa Bank in the magazine Challenge Maroc by clicking here: https://bit.ly/4cWbtuQ

Company culture :

Attijariwafa bank operates within a predominantly collaborative culture, placing people, trust, and teamwork at the heart of its organization. The bank promotes close and supportive management, fostering accountability, development, and strong professional relationships. This human-centered approach is balanced by a strong performance-driven mindset, emphasizing ambition, continuous improvement, and customer focus. It also embraces innovation, supported by structured processes that ensure reliability, efficiency, and operational excellence.

Job :

Reporting to the Branch Manager, you will be responsible for managing and developing a portfolio of retail customers, ensuring the achievement of your assigned commercial objectives.

In this role, your main tasks will be to:

Advise customers on the financial services offered by Attijariwafa bank,
Propose financial service offers that meet your customers' expectations,
Maintain a database of current customers and establish one for prospects,
Build customer loyalty through targeted actions.

Required profile :

With a Bac+5 degree from Business School or equivalent, you are a beginner or have some experience in sales, ideally in a financial environment.

You are customer-oriented. You have excellent listening and communication skills.

Your interpersonal skills, your dynamism, and your strong desire for prospecting will make you a key player in the development of our Bank.

Head office address :

Desired personality traits :

Will to persuade Conventional Flexibility Involvement at work