French-speaking Customer Advisor (Reception + Upselling) - Fes

Company :

Join Cnexia and choose to be part of a project that values innovation, promotes continuous skill development, and offers opportunities for creative and ambitious people in high technology to achieve their professional goals. Proud of our status as the exclusive Moroccan subsidiary of Canada's historical telecom operator, we have been continuously expanding our teams since 2021 with over 1300 employees mainly based in Fes. We have just extended our activities to the northern part of the kingdom by inaugurating a new site in Rabat to continue our growth with the goal of more than doubling our workforce by 2024. At Cnexia, we do more than support customers of our global network and beneficiaries of our various services. We develop innovative solutions and continuously create original multi-platform media content. Through this, we revolutionize every day the way Canadians communicate over the web and interact via mobile applications by providing them with an improved experience. If you are ready to take on this challenge, we invite you to join a community that values bold ideas and offers you multiple opportunities for career fulfillment in a world-class multicultural environment! "At Cnexia, we offer equal opportunities to all, without distinction of race, color, origin, religion, sex, nationality, age, citizenship, marital status, or disability."

Company culture :

Cnexia is driven by a culture strongly focused on performance and competitiveness, where ambition, challenge and customer orientation are key drivers of success. This dynamic is complemented by a collaborative dimension, promoting trust, teamwork and close managerial support. It also integrates an innovation component that encourages initiative, adaptability and experimentation. Finally, a structured organizational culture underpins the whole by ensuring process rigor, reliability and operational efficiency.

Job :

Join Cnexia and choose to be part of a project that values innovation, promotes continuous skill development, and offers opportunities for creative and ambitious people in high technology to achieve their professional goals.

Required profile :

Develop your remote sales skills for the Canadian French-speaking market with Cnexia!
Cnexia is looking for talents passionate about sales and customer relations to join its dynamic team of commercial advisors.
Sell exceptional products and services to an enthusiastic clientele in French-speaking Canada!

Your mission includes:
Effectively respond to customer inquiries.
Develop the client portfolio.
Market and promote products.
Follow defined processes.

Head office address :

Unité B1, Parc Fès Shore, Route de Sidi Harazem (9 108,11 km)

Desired personality traits :

Respect of the rules Will to persuade Emotional distance Involvement at work Tenacity Need for action Organization Team work