HR Procedures Consultant (Fixed-Term Contract) - Rabat
Audit / Consulting - Project Management / R&D - Secteur Consulting / Studies
- Mid Level (3 to 5 years) - Senior (5 to 10 years)
- 1 job(s) in Rabat and region - Morocco
- Master or PhD Minimum - Master
Search for new things / novelty Rationalism Flexibility Need for autonomy Ambition Organization
- Fixed term contract
- Teleworking : No
Company :
AXA Services Maroc is the customer relations expertise center in Morocco for the companies: AXA France, AXA Direct France, AXA Assistance, AXA Belgium, and AXA Switzerland
Present in Rabat since May 2004 and in Kenitra since 2024, we are today more than 4,500 employees.
Joining us:
- Means choosing the world's leading insurance brand
- Means benefiting from a multitude of advantages well beyond market standards
- Means evolving in a rewarding environment offering a variety of jobs
- Means joining a responsible group, offering a true company culture, based on the development of each person's skills
Our professions:
The know-how of our teams covers the main insurance professions:
- Sales of contracts
- Management of non-life and personal insurance contracts
- Management of Auto and Home claims
- Settlement of Health benefits
- Activation of Assistance guarantees
- Appointment scheduling for our General Agents
- Management of Savings contracts
Company culture :
Axa Services Maroc operates within a strongly collaborative culture, where people, trust, and high-quality professional relationships are central. The company promotes close and supportive management, encouraging accountability, development, and teamwork. This human-centered environment is reinforced by robust organizational practices that ensure reliability and operational efficiency. It is balanced by a performance-oriented mindset and a measured openness to innovation, supporting collective success.
Job :
Reporting to the HR department, you will be involved in formalizing and optimizing HR processes, particularly through:
- Writing, structuring, and updating HR procedures
- Process mapping and designing clear and educational flowcharts
- Preparing presentation materials and leading PowerPoint presentations for stakeholders
Required profile :
Master's degree (BAC+5) in Human Resources, Management, Quality, or equivalent
- Experience in a similar role is a plus (procedures, organization, HR quality)
- Good command of PowerPoint (structuring, summarizing, presentation skills)
- Comfortable with writing, process analysis, and diagramming (flowcharts)
- Excellent interpersonal skills and ease in communication
- Organized, rigorous, and focused on continuous improvement
Head office address :
Avenue Bin Al Ouidane, Rabat, Maroc - Rabat
Desired personality traits :
Search for new things / novelty Rationalism Flexibility Need for autonomy Ambition Organization
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