Trainer - Casablanca

Company :

Give voice back to moments, give taste back to life.

About Auditec

Since 2004, Auditec has established itself as a reference network in hearing correction in Morocco, standing out for the quality of its products and its high standards for customer service.

With over 20 years of experience, the company continues its mission: to offer each patient tailor-made hearing solutions, enabling them to rediscover the pleasure of hearing well and the comfort of a fulfilling and healthy life.

At Auditec, our audiologists practice their profession with passion and dedication, guided by our core values: listening, empathy, commitment, and enthusiasm.

Why join Auditec?

• To join a human-centered network, committed to hearing health in Morocco.
• To work in an environment where the values of listening and respect guide every action.
• To grow alongside passionate professionals and participate in a mission with a strong human impact.
• To benefit from a stimulating work environment, with development opportunities and a caring company culture.
• To join a comprehensive professional development program, where each new recruit benefits from initial and ongoing training as well as quarterly seminars led by the best experts in the audiology field, both in Morocco and abroad. This approach promotes the acquisition and maintenance of high-level technical and interpersonal skills, essential for success and growth within our company.

Job :

• Design, plan, and lead internal training sessions related to:

• The hearing aid devices sold by Auditec
• Internal processes and the company's organization and culture
• Information systems

• Identify training needs and propose a structured annual plan;
• Ensure the quality, consistency, and updating of training content based on product, regulatory, and organizational changes;
• Ensure the integration and skill development of new recruits;
• Ensure compliance of practices with internal procedures;
• Monitor performance indicators related to training and evaluate the effectiveness of actions taken;
• Contribute to the continuous improvement of commercial and operational performance through training.

Required profile :

• Degree: Bachelor's degree (Bac+3) or equivalent in Human Resources Management or related field

• Experience: 3 years minimum

      Technical skills:

• Knowledge of products;
• Mastery of internal processes and quality standards;
• Knowledge of information systems;
• Knowledge of customer relationship management.

      Behavioral skills and know-how:

• Excellent written and oral communication skills in French;
• Ability to lead training sessions in a structured and educational manner;
• Proactivity and a continuous improvement mindset;
• Punctuality and professional rigor.
 

Head office address :

Desired personality traits :

Team work Involvement at work Organization