Customer Manager - Oujda / Berkane Network (H/F) - Oujda

Company :

With its universal banking model, its pan-African reach, the complementarity of its businesses and its solid expertise, the Attijariwafa bank group is a key player in the financial sector in Morocco and Africa.

For over a century, Attijariwafa bank has reinvented itself by diversifying its businesses, renewing its offers, and adapting its organizations to meet its ambition of becoming the leading relationship bank.

Today, the Attijariwafa bank group supports 12 million individual, professional, business, and institutional clients and employs 20,900 staff in 26 countries across Africa, Europe, and the Middle East.

Company culture :

Attijariwafa bank operates within a predominantly collaborative culture, placing people, trust, and teamwork at the heart of its organization. The bank promotes close and supportive management, fostering accountability, development, and strong professional relationships. This human-centered approach is balanced by a strong performance-driven mindset, emphasizing ambition, continuous improvement, and customer focus. It also embraces innovation, supported by structured processes that ensure reliability, efficiency, and operational excellence.

Job :

As part of our business development, we are looking for dynamic and motivated Customer Managers. If you meet these criteria and wish to grow in a stimulating environment, then this opportunity is for you. 

As a Customer Manager, your responsibilities will include:

• Welcoming and assisting individual and professional clients.
• Managing the cash desk and carrying out daily banking operations (deposits, withdrawals, transfers, etc.).
• Ensuring treasury management (collecting or delivering funds, replenishing ATMs) with the Principal Customer Manager or Branch Manager.
• Processing financial instruments and consolidating accounting records.
• Developing a client portfolio and selling simplified banking products.
• Ensuring compliance with internal procedures and current standards.

Required profile :

• Education: Associate's or Bachelor's degree (Bac+2/Bac+3): BTS, DTS, DUT, DEUG, or Licence with a specialization in Economics and Management, Accounting & Finance, or Marketing & Commerce.
• You are dynamic, independent, and a team player.

Why join us?

• Join a leading bank in the financial market, focused on people and innovation, and certified as a Top Employer for 4 consecutive years.
• Benefit from a stimulating work environment with numerous professional development opportunities.
• Enjoy competitive advantages (attractive salary, continuous training, etc.).

Send us your CV, we look forward to discovering your profile!

Head office address :

Desired personality traits :

Will to persuade Conventional Flexibility Involvement at work