Customer Manager (H/F) - Marrakech

Company :

With its universal banking model, its pan-African dimension, the complementarity of its businesses and its solid expertise, the Attijariwafa bank Group is a key player in the financial sector in Morocco and Africa.

Attijariwafa bank has, for over a century, reinvented itself by diversifying its businesses, renewing its offers, and adapting its organizations to meet its ambition of becoming the leading relationship bank.

The Attijariwafa bank Group currently supports nearly 10.2 million individual, professional, corporate, and institutional clients and employs 20,602 employees in 25 countries in Africa, Europe, and the Middle East.

As the leading financier of the national economy, the top saver collector, and the leading player in electronic payments in Morocco, the various performances of the Attijariwafa bank Group confirm its strategic choices and position it as the undisputed leader of the national banking and financial sector.

The Group is a leading banking and financial player in the region and has the largest branch network in Africa with over 5265 bank branches.
 

Discover the testimonial of Loubna Derkaoui, Head of Recruitment, Partnerships and Employer Branding at Attijariwafa Bank in Challenge Maroc magazine by clicking here: https://bit.ly/4cWbtuQ

Company culture :

Attijariwafa bank operates within a predominantly collaborative culture, placing people, trust, and teamwork at the heart of its organization. The bank promotes close and supportive management, fostering accountability, development, and strong professional relationships. This human-centered approach is balanced by a strong performance-driven mindset, emphasizing ambition, continuous improvement, and customer focus. It also embraces innovation, supported by structured processes that ensure reliability, efficiency, and operational excellence.

Job :

As part of our business development, we are looking for dynamic and motivated Customer Managers. If you meet these criteria and wish to grow in a stimulating environment, then this opportunity is for you. 

As a Customer Manager, your responsibilities will include:

• Welcoming and guiding individual and professional clients.
• Managing the cash desk and carrying out routine banking operations (deposits, withdrawals, transfers, etc.).
• Ensuring treasury management, with the Principal Customer Manager or Branch Manager (collecting or receiving funds, stocking ATMs).
• Processing valuables and centralizing accounting records.
• Developing a client portfolio and marketing simplified banking products.
• Ensuring compliance with internal procedures and current standards.

Required profile :

• Bac+2/Bac+3 qualification: BTS, DTS, DUT, DEUG, or Bachelor's degree with a specialization in Economics and Management, Accounting and Finance, or Commerce and Marketing.
• You are dynamic, independent, and a team player.

Why join us?

• Join a leading bank in the financial market, focused on people and innovation, and certified Top Employer for 4 consecutive years.
• Benefit from a stimulating work environment with numerous professional development opportunities.
• Enjoy competitive benefits (attractive remuneration, continuous training, etc.).

Send us your CV, we look forward to discovering your profile!

Head office address :

Desired personality traits :

Will to persuade Conventional Flexibility Involvement at work