Search for new things / novelty Ambition Need for reflection Need for autonomy Involvement at work
Are you looking for new challenges and want to give your career a new boost? Join Sofrecom, a company where agility, boldness, and teamwork are at the heart of our culture, and where everyone can thrive.
A subsidiary of the Orange group, Sofrecom is a consulting and engineering company specializing in telecommunications. We support our clients in their digital transformation by helping them anticipate technological changes, adapt their activities, modernize their organizations, and develop sustainable and high-performing solutions.
With over 3,000 consultants and experts from 34 nationalities across 9 locations worldwide, Sofrecom relies on the richness of experiences and talents to drive innovation and aim for excellence.
Our company culture values an inclusive, diverse, and equitable environment where everyone is encouraged to thrive. We promote the integration of young talents, support the development of experienced employees, and advocate for professional equality for all. We are also committed to creating conditions that enable people with disabilities to fully participate. Thus, everyone can develop their skills, contribute actively, and progress in their career in a supportive, stimulating, and diversity-respecting environment.
Joining Sofrecom means participating in exciting projects, exploring diverse career paths, and evolving in an environment that values your ideas, skills, and ambitions.
Apply now and join a place where everyone can express themselves freely and find their place.
All personal data shared with Sofrecom Services Maroc are processed in accordance with Law No. 09-08 on the protection of personal data. To exercise your rights of access, rectification, or opposition, please contact HR at 05 37 27 99 00.
Together, we contribute to the development of digital technology worldwide!
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Mission/Project Context:
The objective of the mission is to primarily carry out the following activities:
1. Setting up, up to production, the application versions and adapted tools for the Linux base.
2. Maintaining the operational status of existing platforms and deployment tools.
DESCRIPTION OF SERVICES AND REQUIRED SKILLS:
The expected services are as follows:
1. Recurring tasks (RUN), participate in the 'recurring tasks' rotations within the project:
• Resolve, update the status, or escalate tickets from the queue within the domain.
• Process or escalate customer requests expressed by email or on the team's Mattermost to the Product Owner or manager.
• Resolve/escalate issues reported by the monitoring team.
• Ensure communication between domain stakeholders and monitoring.
• Participate in the continuous improvement of RUN.
2. Ensure operational maintenance (RUN).
Maintaining service platforms includes in particular:
• Incident management (level 2 and 3)
• Event management
• Contribution to the continuous improvement of operability and service quality.
• Maintaining documentation.
• Carrying out planned changes in production.
3. Performing OFF-HOURS interventions (RUN).
Service continuity requirements regularly necessitate carrying out planned work outside of normal working hours (OFF-HOURS interventions).
The mission includes performing OFF-HOURS interventions, which involves:
• Identifying the impacts and risks of the operation.
• Writing operational procedures for preparation, execution, and rollback.
• Communication related to the operation.
4. Conduct technical studies (THINK).
The hosting activity is constantly evolving, so the mission includes a study component which will consist of carrying out or contributing to technical studies aligned with the strategy.
ESSENTIAL SKILLS:
DESIRABLE SKILLS:
We are looking for a passionate Ops engineer to join our dynamic team. You will be responsible for managing our infrastructures as well as an Open LDAP solution. You will have the opportunity to evolve in the longer term on cloud infrastructure management.
With a Master's degree (engineering school or equivalent university degree), you have at least 5 years of significant experience in a similar role.
Search for new things / novelty Ambition Need for reflection Need for autonomy Involvement at work
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