IT Tech Team Lead - Rabat

Company :

Join Cnexia and choose to be part of a project that values innovation, promotes continuous skill development, and gives creative and ambitious people in high technology and customer relations the opportunity to achieve their professional goals.

Proud of our status as the exclusive Moroccan subsidiary of the historic Canadian telecom operator, we have continuously expanded our teams since 2021 with nearly 4000 employees mainly based in Fes and Rabat. We have just expanded our activities in the southern part of the kingdom by opening a new site in Casablanca to continue our growth with the aim of becoming the largest service company in Morocco serving the Canadian market.

Besides our growth rate, which is one of the strongest and most ambitious in Morocco, we are aware that this would not have been possible without the daily commitment and talent of our employees. For this, we attach great importance to equality, well-being at work, and the career development of our employees. Thus, we have been certified Best place to work. We currently have about sixty employees benefiting from our various qualification programs, 80% of our managerial staff comes from internal promotion, and according to the latest internal satisfaction survey, 86% of our employees would recommend Cnexia to a friend.

If you are ready to take on this challenge, we invite you to join a community that values bold ideas and offers you multiple opportunities for career fulfillment in a world-class multicultural environment where service excellence goes hand in hand with unequivocal creativity and talent!
"At Cnexia, we offer equal opportunities to all, without distinction of race, color, origin, religion, sex, nationality, age, citizenship, marital status, or disability."
 

Company culture :

Cnexia is driven by a culture strongly focused on performance and competitiveness, where ambition, challenge and customer orientation are key drivers of success. This dynamic is complemented by a collaborative dimension, promoting trust, teamwork and close managerial support. It also integrates an innovation component that encourages initiative, adaptability and experimentation. Finally, a structured organizational culture underpins the whole by ensuring process rigor, reliability and operational efficiency.

Job :

Position:

Manage locally a team of High-tech resources working in teams and pods to deliver high value programs
Coordinate with hiring managers, supervise, organize your scope to ensure performance and consistency targets are met
Contribute in the selection and identification of your team members
Provide guidance and day to day insight to different team members
Conduct performance monthly and bi-annual reviews
Create and nurture a culture of performance and over achievement within your team
Onboard, develop skills, upskill, train and ensure that your teams skills are always in concordance with the HM requirements
Manage discipline, absenteeism, work ways and ensure that Cnexia's business rules and policies are respected and applied by all tech teams
Hold regular touch points with your team, the service delivery manager and the Hiring manager to guarantee a day-to-day monitoring of the delivery and team progress in correspondence to the different projects your team is involved in

Required profile :

Head office address :

Desired personality traits :

Search for new things / novelty Need for reflection Need for autonomy Involvement at work Ambition