Site Manager (Facility Management) - Sala al Jadida

Company :

AXA Services Maroc is the customer relations expertise center in Morocco for the companies: AXA France, AXA Direct France, AXA Assistance, AXA Belgium, and AXA Switzerland

Present in Rabat since May 2004 and in Kénitra since 2024, we are today more than 4,500 employees.

Join Us:

• Is choosing the world's leading insurance brand
• Is benefiting from a multitude of advantages well beyond market standards
• Is evolving in a rewarding environment offering a variety of jobs
• Is joining a responsible group, offering a true corporate culture based on the development of each person's skills

Our Jobs:

The know-how of our teams covers the main insurance professions:

• Contract sales
• Management of property and casualty and personal insurance contracts
• Management of car and home claims
• Settlement of Health benefits
• Processing of Assistance guarantees
• Appointment scheduling on behalf of our General Agents
• Management of Savings contracts

Company culture :

Axa Services Maroc operates within a strongly collaborative culture, where people, trust, and high-quality professional relationships are central. The company promotes close and supportive management, encouraging accountability, development, and teamwork. This human-centered environment is reinforced by robust organizational practices that ensure reliability and operational efficiency. It is balanced by a performance-oriented mindset and a measured openness to innovation, supporting collective success.

Job :

Reporting to the Site Operations Manager, your main mission is to manage all Facility Management activities and ensure business continuity at your assigned site.

Be the main point of contact for users for all FM issues at your site.

• Site Manager Mission:

o Management of a team of technicians and general services officers,
o Key contact at your site for all managers and directors,
o Monitoring cleaning and catering services at your site, and implementing recommendations from the Site Operations Manager,
o Monitoring multi-technical maintenance services at your site,
o Tracking incidents and requests related to Facility Management at your site,
o Monitoring actions to comply with regulatory and/or contractual obligations,
o Adherence to service operating procedures and response times to requests,
o Reporting and tracking activity indicators for your site.
 

Required profile :

You have a Bachelor's degree +4 and 5 years of experience in a similar position.

You have:

• Good knowledge of electricity, air conditioning, plumbing,
• Mastery of energy aspects (energy efficiency...)
• Pack Office, Knowledge of Power BI,
• Ability to monitor outsourced activities (coordination, negotiation...).

Head office address :

Desired personality traits :

Search for new things / novelty Respect of the rules Emotional distance Rationalism Need for action