Manager M/F - Casablanca

Company :

McDonald's Morocco is a 100% Moroccan company. Our mission is to offer a pleasant, easy, and friendly experience for all Moroccans for over 30 years.

Our brand now has 81 restaurants in 25 cities, with over 5,000 employees committed to providing the best experience to our customers.

The acceleration of our development plan is accompanied by a strategy for recruitment, integration, training, and career development within a framework that promotes diversity, equity, inclusion, and the safety of our employees.

We all grow together in a caring work environment guided by the values: service, inclusion, integrity, community, and family.

Whether it's a first professional experience or a new one, McDonald's Morocco is very committed to making it enjoyable and beneficial in terms of learning and growth for its young talents.

Company culture :

McDonald’s Morocco is built on a cooperative culture that values people, teamwork and mutual support. A close management approach encourages guidance, empowerment and collective commitment. This collaborative foundation is complemented by a strong performance-driven mindset, focused on results and customer satisfaction. It operates within a well-structured organizational framework that ensures efficiency, quality and consistency, with innovation playing a more focused supporting role.

Job :

The Manager (the 2nd assistant) is responsible for the good management of the restaurant. They always ensure the quality, service, cleanliness during their shift, and the safety of the restaurant's assets and employees.

Main Activities

• Ensure that all staff prioritize customer satisfaction, while respecting McDonald's standards for Safety, Food Safety, Quality, Service, and Cleanliness;
• Handle the opening and/or closing of the restaurant;
• Manage stock and supplies;
• Schedule team members' hours and non-productive tasks;
• Evaluate team members' performance;
• Manage the team members' training system;
• Ensure the execution of preventive maintenance tasks;

Career Development

If they have the potential in terms of behavioral, managerial, and operational skills, they can move up to the position of 1st assistant after meeting the criteria to pass the nomination board and potentially secure the position of restaurant director once their skills are confirmed.

Required profile :

This position is accessible to those with a Bac+2 (equivalent to a two-year college degree) or higher, regardless of the field of study. Previous experience in Management, Customer Relations, Sales, etc., is desirable for this role.

Skills

• Mastery of customer relations
• Team leadership
• Professional proficiency in the French language

Head office address :

Desired personality traits :

Extraversion Conventional Flexibility Organization