Outbound bilingual sales representatives (fr/en) - Rabat

Company :

Join Cnexia and choose to be part of a project that values innovation, promotes continuous skill development, and offers creative and ambitious people in the high-tech field the opportunity to achieve their professional goals. Proud of our status as the exclusive Moroccan subsidiary of Canada's historic telecom operator, we have been continuously expanding our teams since 2021 with over 1300 employees mainly based in Fez. We have just extended our activities to the northern part of the kingdom by inaugurating a new site in Rabat to continue our growth with the goal of more than doubling our workforce by 2024. At Cnexia, we do more than just support the customers of our global network and the users of our various services. We develop innovative solutions and continuously create original multi-platform media content. Through this, we revolutionize every day the way Canadians communicate over the web and interact via mobile applications by providing them with an improved experience. If you are ready to take on this challenge, we invite you to join a community that values bold ideas and gives you multiple opportunities for career achievement in a world-class multicultural environment! "At Cnexia, we offer equal opportunities to all, without distinction of race, color, origin, religion, sex, nationality, age, citizenship, marital status, or disability."

Company culture :

Cnexia is driven by a culture strongly focused on performance and competitiveness, where ambition, challenge and customer orientation are key drivers of success. This dynamic is complemented by a collaborative dimension, promoting trust, teamwork and close managerial support. It also integrates an innovation component that encourages initiative, adaptability and experimentation. Finally, a structured organizational culture underpins the whole by ensuring process rigor, reliability and operational efficiency.

Job :

-Conduct outbound calls to prospective and existing customers-Promote telecom products (mobile plans, internet packages, add-ons, upgrades)-Identify customer needs and recommend suitable solutions-Achieve and exceed sales targets and KPIs-Handle objections effectively and close sales-Update customer records accurately in the CRM system-Ensure a high level of customer satisfaction and professionalism-Follow up on leads and maintain a strong sales pipeline-Stay up to date with product knowledge and market trends

Required profile :

-Conduct outbound calls to prospective and existing customers
-Promote telecom products (mobile plans, internet packages, add-ons, upgrades)
-Identify customer needs and recommend suitable solutions
-Achieve and exceed sales targets and KPIs
-Handle objections effectively and close sales
-Update customer records accurately in the CRM system
-Ensure a high level of customer satisfaction and professionalism
-Follow up on leads and maintain a strong sales pipeline
-Stay up to date with product knowledge and market trends

Head office address :

Unité B1, Parc Fès Shore, Route de Sidi Harazem (9 108,11 km)

Desired personality traits :

Respect of the rules Will to persuade Emotional distance Involvement at work Tenacity Need for action Organization Team work