Process Owner - Automotive Sector - Rabat

Company :

ALTEN MOROCCO, a branch of the world leader in engineering and technology consulting, created in 2008 and present in Fez, Rabat, Tetouan, and Casablanca, today has over 2200 employees and aims for a center of excellence of 3300 ALTEN employees by the end of 2027. It is now a strategic player in supporting the professional development of engineers.

Our mission: to meet the technological ambitions of our clients - major international clients - in the automotive, rail, R&D and IT, telecommunications, and media sectors.

Joining ALTEN Morocco means joining an ecosystem of excellence and benefiting from:

• A personalized and evolving career path

• An ambitious skills development policy

• A stimulating, collaborative, and meaningful work environment

Discover the testimonial of Hajar Bououd, HR Director and Communication at ALTEN Morocco in the magazine Challenge Maroc by clicking here:  https://bit.ly/3QMntIc

Company culture :

Alten Maroc is defined by a deeply collaborative culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.
This environment is enhanced by a strong drive for innovation, encouraging creativity, initiative, and experimentation across projects.
A structured and disciplined organization ensures efficiency, rigor, and quality in engineering delivery.
Performance and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere.

Job :

Context:

• As part of the program to improve its logistics information systems at various levels related to the client after the merger.
• OMS (Order Management System) is now being deployed to replace previous systems related to new vehicle distribution for the client (including French and Italian brands).
• The team's work, under the leadership of the Project Leader, involves the project ownership of the development of OMS/CRONOS applications and their associated applications.
• Developments for these applications are based on a CEB (Business Requirements Document) and SFD (Detailed Functional Specifications) and are designed in collaboration with Business Leaders.
• These are followed by testing and launch phases.
• The team is involved in all these phases and supports user countries throughout the application's lifecycle.
• Functional developments are based on business requirement documents (CEB) and detailed functional specifications (SFD).
• The Process Owner contributes to their definition, validation, and implementation, while also supporting the acceptance, deployment, and support phases.

Mission:

The different activities assigned to the Process Owner are as follows:

• Gather, analyze, and challenge business needs expressed by Business Leaders and operational entities.
• Validate CEBs and SFDs to ensure that developments comply with business processes and objectives.
• Ensure communication between business, project, and development teams to guarantee that functional needs are properly addressed.
• Participate in the preparation and validation of functional acceptance testing campaigns.
• Monitor and validate the resolution of issues impacting business processes.
• Write and enhance functional test scenarios to validate the solution.
• Perform functional tests and manage issues using JIRA.
• Track the progress of JIRA tickets until their resolution.
• Hold meetings with Business Leaders or local teams (deployed subsidiaries/countries) as needed for progress.
• Maintain acceptance progress KPIs and estimate workload.
• Participate in user support initiatives (interactions with the Lifecycle Team when necessary).
• Coordinate between the TL and the team.

Required profile :

Master's degree (Bac +5) in Supply Chain / Logistics, Information Systems, or equivalent specialization

1 to 3 years of experience

Soft skills

• Support and customer relations
• Analytical skills
• Teaching ability
• Facilitation skills, ability to propose ideas, teamwork
• Synthesis skills
• Responsiveness
• Communication (leading meetings, training sessions, or workshops, preparing written materials)

Hard skills

• Knowledge of Supply Chain / Basic principles of automotive distribution
• UAT skills
• UAT (Acceptance Testing): test cases and execution + issue tracking
• Planning management
• Automotive Supply Chain
• IT: functional development principles, SCRUM, data management
• IT Environment
• French
• Working knowledge of English (independent user)

Tools

• Excel (data tables, indicators, charts, VBA...)
• Power BI / Access

Head office address :

Desired personality traits :

Need for objectivity Tenacity Organization Rationalism Respect of the rules