Rabat - Commercial Call Center Agent for Health Insurance
- Rabat

Company :

ADM VALUE, a subsidiary of the TESSI group, is a recognized leader in customer relations and experience. With a presence in 8 countries and 18 strategically located sites, we are committed to providing innovative, high-quality solutions that enhance customer experience.

Our impact:

Operating in 8 countries, our global network of 18 production sites allows us to respond quickly to client needs internationally.
Dedicated employees: With a team of over 8,000 passionate and engaged employees, we form a diverse community sharing a common vision of customer service excellence.

Our commitment:

Quality and growth: We are proud of our impressive growth rate of 8.5%, reflecting our ongoing commitment to innovation, quality, and customer satisfaction. This dynamic growth strengthens our position as a trusted partner for companies seeking to elevate their customer relationship management excellence.

With us, stability and growth go hand in hand:

• All our production positions are offered on a permanent contract (CDI),
• Paid initial training is provided from day one,
• An attractive package: motivating fixed salary, uncapped bonuses, transport allowance, and meal vouchers.

Joining ADM Value also means benefiting from:

• Social security (CNSS) and health insurance (AMO),
• Exclusive benefits through our partnerships: discounts on products, services, leisure activities, and more,
• A stimulating work environment that promotes mutual support, progress, and personal growth.
• Looking for a stable, dynamic, and future-oriented environment? ADM Value opens its doors to you.

Apply today and become part of our success!

Company culture :

ADM Value is built around a collaboration-driven culture, with a strong focus on human relationships, trust and employee development. The company promotes close leadership that encourages support, accountability and team engagement. This people-centered culture is complemented by a strong performance mindset, reflecting a clear focus on results and commitment. A structured organizational approach reinforces operational efficiency, while innovation plays a more complementary role within the company.

Job :

Job description

The position of Commercial Advisor in Health and Provident Insurance is for ambitious professionals who are passionate about customer contact and have a real talent for persuasion and sales.
As part of a dynamic and high-performing team, you will play a key role in growing the client portfolio while actively contributing to the company's growth.

Main tasks

Prospecting and conversion: Contact prospects and interested clients to offer them the best health and provident insurance plans.

Needs analysis: Accurately identify each client's needs to build a personalized offer.

Negotiation and closing: Argue effectively and close the sale from the first contact, highlighting the product's advantages.

Customer loyalty: Maintain a lasting relationship of trust, ensure quality follow-up, and handle post-sale requests.

Performance and reporting: Track your sales goals and contribute to the team's collective performance.

At ADM Value, we are looking for sales champions to join our dynamic team dedicated to our clients' health.
Among your responsibilities, you will contact prospects who have requested a quote for a health insurance plan, and guide them to the best solution for their needs. Your missions, should you accept them, will be to:

Inform and advise: Respond to potential clients' calls with enthusiasm and expertise. Present health insurance offers clearly and engagingly, highlighting the benefits and advantages of each product.

Sell with passion: Turn calls into successful sales using your persuasive skills. You are the master of unanswerable arguments and impactful presentations!

Proactive retention: Retain clients who are hesitant to renew or subscribe to our offers. With your charm and confidence, you will convince them to stay with us.

Required profile :

The ideal candidate is a passionate salesperson, charismatic, persistent, and results-oriented. You can win over clients from the first few seconds and turn a simple call into a concrete opportunity.

Skills and know-how

Excellent command of spoken French, with a fluid, clear, and captivating tone.
Perfect ease in direct telephone sales, with a strong ability to convince.
Good knowledge of insurance products or an interest in this sector.
Proficiency in CRM tools and closing techniques.
Effective time and priority management to maximize performance.
Personal qualities and attitude

Charisma and dynamism: contagious energy and a taste for challenges.
Perseverance and resilience: you enjoy overcoming sales challenges.
Service and listening skills: a caring approach and personalized customer advice.
Team spirit: a desire to progress collectively in a stimulating environment.
Ambition: strong motivation to achieve and exceed financial goals.
Social benefits and othersBy joining our team, you will benefit from a stable, motivating, and enriching work environment, with numerous concrete advantages:
Permanent contract (CDI) for lasting professional stability.
Attractive salary package:
Fixed salary + meal voucher allowance + transport allowance.
Activity bonus and performance-based bonus.
Full social coverage: CNSS + AMO.
Exclusive partnerships with local businesses: enjoy preferential rates on a wide range of services, products, and leisure activities.
A stimulating, friendly work atmosphere focused on collective success.

Head office address :

Desired personality traits :

Respect of the rules Will to persuade Emotional distance Tenacity Need for action Team work Involvement at work Organization