Branch Manager (H/F) - Tout le Maroc

Company :

Created in 2002, TECTRA is much more than a recruitment player: it is a human partner that places talents, careers, and lasting relationships at the center of its commitment.

Through a network of 28 branches in Morocco, including 5 specialized in key sectors (hospitality, construction, industry, service, and agricultural trades), TECTRA supports candidates and companies every day with listening, proximity, and expertise.

Driven by a responsible and inclusive vision, the Group expanded its horizons in 2019 by establishing itself in Ivory Coast, Senegal, and Cameroon, thus affirming its desire to contribute to talent development on the African continent.

Today, more than 1,350 clients trust TECTRA, and 35,000 temporary workers and 600 permanent employees evolve within an ecosystem where people, trust, and personalized support are the drivers of collective performance.

Company culture :

Tectra stands out for its strong performance-driven culture, where results, field responsiveness and customer focus shape daily operations. This dynamic is supported by a solid collaborative dimension, driven by continuous interaction between sales, HR, administrative and support teams. The company also relies on a rigorous organizational framework, essential to compliance, service quality and process reliability. Innovation plays a more targeted role, mainly through digitalization, tool transformation and continuous improvement of HR practices.

Job :

The Branch Manager is responsible for the overall performance of the branch (Commercial, Operational, Financial, and Social).

He/She ensures the development of the client portfolio (existing and new clients), compliance with regulatory requirements, quality of temporary worker placement, and team leadership to achieve the
objectives set by General Management.

Main tasks:

Profit Center Management and Reporting:

• Participate in the development of the annual budget for his/her branch in agreement with his/her supervisor.
• Analyze financial performance (Revenue & Gross Margin) as well as all performance indicators related to his/her branch.
• Submit various reports to his/her supervisor (activity reports, payroll and recovery forecasts, etc.).

Commercial Development & Client Relations:

• Develop turnover (CA) & Gross Margin (MB).
• Build loyalty with the active client portfolio.
• Prospect and secure new clients.
• Ensure the satisfaction of existing clients.

Team Management:

• Supervise and lead various activities within the branch.
• Ensure the achievement of branch activity objectives in a professional manner, in line with the expectations of management and the company.
• Evaluate the performance of all branch employees.
• Foster a performance culture within the teams.

Operational Supervision and Monitoring:

• Ensure compliance with operational procedures and control points (recruitment, contract management, payroll, invoicing, recovery, sickness leave monitoring & work accident monitoring) in accordance with the Quality Management System (QMS).

Required profile :

Education and Experience:

• Degree (BAC +4/5 level) in business, HR management, or equivalent, with a successful 5-year experience in managing a profit center or a temporary employment/recruitment agency.

Required Technical Skills:

• Mastery of Moroccan temporary labor legislation and the Moroccan Labor Code.
• Profit center management techniques.
• In-depth knowledge of the local job market.
• Team management.
• B2B sales and negotiation techniques.
• Proficiency in branch management tools (Payroll and invoicing software/HR software/Recruitment tools).

Required Personal Qualities:

• Leadership and ability to delegate.
• Strong customer focus and service orientation.
• Rigor, autonomy, and responsiveness in urgent situations.

Head office address :

Desired personality traits :

Search for new things / novelty Extraversion Intuition / spontaneity Need for autonomy Involvement at work Ambition