Bilingual Sales Team Leader (FR or ENG + ES, IT, or NL) - Casablanca

Company :

Created in 2003, the OUTSOURCIA group is a company specialized in outsourcing services: remote customer relationship management, multi-service, multi-lingual and multi-channel (call centers, email management, chat solutions, telemarketing, and customer relations on social networks), Back Office Business Process Outsourcing (BPO), digital services (development of specific web or mobile applications, digital communication, and Community Management), and studies.

To date, OUTSOURCIA employs 3600 employees across 12 production sites in Morocco, France, Tunisia, and Madagascar, and works with renowned clients such as: Aquarelle, Renault, Total, Orange, Histoire d'Or, Manutan, Marionnaud, Mister Auto, Seloger.com, Veepee, etc.

To learn more, visit www.outsourcia.com

Company culture :

Outsourcia operates within a predominantly competitive and performance-driven culture, where ambition, challenge and the achievement of measurable goals are key drivers of success. The company promotes self-improvement, competitiveness and a strong customer focus, with a clear emphasis on results and market positioning. This performance mindset is complemented by a collaborative and people-oriented dimension, encouraging team cohesion, accountability and supportive management. Innovation and structured processes further enhance efficiency and organizational agility.

Job :

We are hiring a Sales Team Leader – Multilingual Profile (French or English + ES, IT, or Dutch).

As part of the development of a dynamic activity for an international client, we are looking for a Sales Team Leader capable of managing performance and guiding sales teams towards excellence.

Your tasks:

• Supervise, motivate, and develop the skills of a sales team
• Monitor and analyze performance (KPIs, sales targets, quality)
• Implement action plans to optimize results
• Provide regular reports to management
• Ensure an excellent customer experience and compliance with processes

Required profile :

Profile sought:

Proven experience in team management in a Sales / contact center environment
Excellent communication and leadership skills
Strong results-orientation and analytical mindset

Language skills (key requirement):

- Fluency in French or English (minimum bilingual)
- A second language required from the following:

• Spanish
• Italian
• Dutch

(Possible combinations: UK/ES, UK/IT, UK/NL, FR/ES, FR/IT, FR/NL)

Why join us?

• Exciting project in an international Sales activity
• Dynamic and performance-oriented environment
• Real career development opportunities

Interested? Send us your application now!

Head office address :

Desired personality traits :

Search for new things / novelty Respect of the rules Extraversion Need for objectivity Emotional distance Intuition / spontaneity Flexibility Need for action