General Services Manager (M/F) - Rabat

Company :

The International University Hospital of Rabat (HUIR), affiliated with the International University of Rabat (UIR), is a new hospital-university center that will open its doors soon. This center of excellence will offer around forty medical and surgical specialties, equipped with a latest-generation biomedical platform. With a capacity of 450 beds and places, this futuristic hospital represents an investment of approximately 2 billion dirhams and will eventually employ over 1,200 employees.

• We offer you a caring and attentive work environment where employees are at the heart of our actions. You will find opportunities for professional and personal fulfillment, with possibilities for professional development and continuous training to improve your skills and advance your career.
• You will have the opportunity to participate in innovative projects within a renowned healthcare institution. You can contribute to initiatives that shape the future of medicine and healthcare in Morocco.
• You will work in a modern environment, equipped with the latest digital technologies, stimulating and collaborative, where kindness and mutual support are at the heart of our values. You will benefit from modern, flexible, and fully digital workspaces, as well as a dynamic, human, and collaborative company culture.
• Furthermore, you will have the chance to participate in company events, team buildings, and regular celebrations to mark your successes and contributions.

Join us and contribute to the mission of the International University Hospital of Rabat!

Company culture :

HUIR – International University Hospital of Rabat operates within a predominantly collaborative culture, where people, trust, and teamwork are central to daily practices. The hospital promotes a close and supportive management style focused on empowerment, guidance, and collective commitment. This collaborative foundation is reinforced by a strong innovation dimension, encouraging initiative, experimentation, and continuous improvement. It is supported by structured processes ensuring reliability and efficiency, while competitive dynamics play a clearly secondary role.

Job :

We are looking for a dynamic, competent, and highly professional General Services Manager (M/F) to join the Technical and General Resources Department at UIR Hospital.
Your main tasks will focus on the following areas:

Strategic management of general resources

• Define and implement the general resources policy
• Structure and organize support services
• Ensure quality of service for internal users
• Manage overall service performance
   

Management of service providers and contracts

• Manage all outsourced service contracts
• Ensure contractual monitoring (quality, commitments, penalties)
• Evaluate service provider performance using KPIs
• Participate in service provider selection
• Manage non-conformities and disputes
   

Establishment security

• General security (safety)

• Manage the overall security system of the establishment (guarding)
• Supervise access control systems (rights management, badge setup and issuance)
• Supervise the operation of the video surveillance system
• Ensure the safety of people, property, and access within the establishment
• Define and enforce security procedures and access rules

Fire safety

• Define and manage the establishment's fire safety policy
• Manage and supervise the existing fire safety system (FSS, equipment, and organization), ensuring its proper functioning, maintenance, and regulatory compliance
• Schedule and monitor regulatory controls and periodic verifications
• Ensure the qualifications and authorizations of the teams involved are compliant
• Coordinate interventions in case of incidents or emergencies
   

Registry management

• Supervise incoming and outgoing mail management
• Ensure traceability and smooth flow of documents
• Implement management and archiving procedures
   

Transport and mobility management

• Staff transport

• Organize and supervise staff transport solutions
• Optimize costs and routes
• Ensure quality of service

• Vehicle fleet

• Manage the fleet, ensuring its proper functioning, maintenance, and optimization
• Optimize operating costs
   

General services, infrastructure, and service continuity

• Manage general services (cleaning outside biomedical areas, outdoor spaces, green spaces) ensuring quality, compliance, and cost optimization
• Optimize and supervise infrastructure and spaces (roads, parking lots, buildings, landscaping) ensuring safety, accessibility, and regulatory compliance
• Ensure the continuity of support services (24/7) by managing maintenance, anticipating risks, and coordinating interventions

Required profile :

• Master's degree (Bac +5) in Industrial Engineering, Maintenance, Building, or equivalent
• Experience of 3 years or more in a similar role
• Proficiency in logistics systems (GMAO, ERP)
• Basic knowledge of regulations and standards applicable to safety (fire and security)
• Data analysis and performance management through indicators
• Management of service providers and contracts
• Infrastructure management
• Knowledge of the constraints of the hospital sector
• Knowledge of hygiene, safety, and quality standards
• Rigor and organizational skills
• Foresight and prioritization skills
• Responsiveness and ability to manage critical situations
• Leadership and team management skills
• Analytical and synthesis skills
• Service-oriented and results-driven attitude

Head office address :

Desired personality traits :

Extraversion Emotional sensitivity Involvement at work Humbleness