After-Sales Service / Sales Manager - Chtouka Ait Baha - Agadir

Company :

Azura is a private family international group, specializing in fruit & vegetable and aquaculture sectors, and is a world leader in cherry tomato production. With the commitment of our 21,000 employees and unique know-how, we grow good for the planet, for our consumers, for our teams, and for future generations.

Our CSR strategy covers our entire value chain from the field to the plate, while actively involving all group employees.

Our commitment to grow good for everyone is the foundation of our culture and our HR governance towards the people who support us, especially in terms of work environment, development, advancement, and recognition.

"Growing good for the planet, for consumers, for society, and for employees is the reason for being that has built the group for over 30 years and shapes its ambition for future generations."

Join us and be part of a fast-growing Group resolutely focused on the future.

Company culture :

Groupe AZURA is driven by a predominantly collaborative culture, where people, trust and teamwork are central to daily operations. A close and supportive management style promotes guidance, accountability and long-term employee engagement. This approach is strengthened by a strong innovation dimension, fostering initiative, agility and openness to change. More moderate organizational and competitive elements provide structure and performance focus, while maintaining a people-centered and collective-oriented environment.

Job :

We are looking for an After-Sales Service / Sales Manager to join our International Nursery subsidiary.
Position based near the city of Agadir.

You will be responsible for providing high-level technical support to customers, managing after-sales service files, handling complaints, and contributing to the continuous improvement of products and services in collaboration with the technical, sales, and logistics teams.

Your responsibilities

• Provide technical support to customers in the field.
• Manage after-sales service files: planning visits, writing technical reports, monitoring interventions.
• Handle customer complaints with responsiveness and professionalism.
• Provide technical support to the sales department.
• Participate in commercial prospecting.
• Collaborate with internal departments to improve the quality of products and services.
   

Required profile :

• Education: Technician or Engineer
• Experience: Minimum 3 years in a nursery, market gardening production, or sales role
• Driver's License (B): Required

Required skills:

• Proficiency in diagnostic tools
• Autonomy and organizational skills
• Analytical thinking and rigor
• Customer service orientation
• Ability to adapt to the agricultural field

If this challenge motivates you and you believe you fit the profile, do not hesitate to apply now!
 

Head office address :

Desired personality traits :

Extraversion Rationalism Need for action Improvisation Involvement at work