French-speaking Telephone Sales Representative - Casablanca

Company :

It was in 1902 that Dr. Willis H. Carrier invented and manufactured the very first modern air conditioner in the world. Since that date, Carrier Corporation has been the world's number one in air conditioning, with over 4 million units sold per year, assembled in more than 40 production plants, installed and maintained on five continents.

Created in 2014, MCS is the result of a joint venture signed between VENTEC Morocco and Carrier, the world leader in refrigeration. MCS provides remote technical, commercial, and administrative support on behalf of Carrier France, Carrier Spain, Otis France, Chubb France, CIAT, Carrier Transicold, Carrier Refrigeration, and other group companies. MCS efficiently handles specific requests and consultations, order entry, complaint management, as well as intervention planning and remote technical support.

Do you want to reveal your potential in a challenging and collaborative environment?
Do you want to evolve in a structure that cares about the development and satisfaction of its human resources?

Seize the opportunity and make your ideas a reality at the heart of our ambitious projects by sending us your application.

Discover the testimony of Leila Fettanisse, HR Manager at Maroc Climate and Security (MCS) in Challenge Maroc magazine by clicking here: https://bit.ly/4tV4bz1

Company culture :

Maroc Climate and Security (MCS) – Carrier operates within a predominantly cooperative culture, where people, trust and team spirit shape daily collaboration. The organization relies on a close management approach that supports empowerment, mentorship and collective commitment to meaningful missions. This collaborative foundation is balanced by a strong performance orientation, reflected in clear objectives and results-driven practices. It is further complemented by an innovative dimension that values initiative, alongside structured organizational processes ensuring efficiency, consistency and reliability.

Job :

• Contact prospects and customers by phone.
• Present and promote the company's products or services.
• Identify customer needs and propose suitable solutions.
• Achieve set sales targets.
• Ensure follow-up of customer files and update information in the CRM.
• Guarantee excellent service quality and a positive customer experience

Required profile :

• Excellent command of French, both spoken and written.
• Previous experience in telephone sales, telemarketing, or call center.
• Excellent communication and negotiation skills.
• Good listening skills, persuasion, and customer focus.
• Dynamic, independent, and motivated by challenges.
• Proficiency in computer tools.

Head office address :

Desired personality traits :

Respect of the rules Will to persuade Emotional distance Tenacity Need for action Team work Involvement at work Organization