Emploi - Afrique - Cadre
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Lead Analyst for OTC team France Market
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| Rabat (Morocco)Publication : From 11/06/2026 to 28/06/2026 | Proposed positions: 1
HCLTech is looking for a Lead Analyst for its OTC team in the French market. This hands-on operational role involves achieving group targets, developing team members' skills, and managing customer relations. Candidates should have excellent analytical and management skills, with fluency in both French and English.
- Sector of activity : Call Center - Other services
- Position : Call Centers professions , Order Management / Customer Care
- Experience required : Mid Level (3 to 5 years)
- Level of study required : Bachelor (BA, BSc)
- Type of contract proposed : Permanent contract - Télétravail : No
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Experienced Team Leader in Banking Customer Service | Casablanca (Morocco)
1Publication : From 25/05/2026 to 25/07/2026 | Proposed positions: 1
OUTSOURCIA is looking for an experienced Team Leader in banking customer service to lead a team and ensure performance. You will be responsible for monitoring indicators, coaching employees, and continuous improvement. A Bachelor's degree and 1 to 5 years of management experience, ideally in the banking sector, are required.
- Sector of activity : Call Center - Offshoring / Nearshoring
- Position : Call Centers professions , Project Management / R&D
- Experience required : Junior (1 to 3 years)
- Level of study required : Bachelor (BA, BSc)
- Type of contract proposed : Permanent contract - Télétravail : No
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Experienced Team Leader in Banking Customer Service | Casablanca (Morocco)
Publication : From 20/05/2026 to 20/07/2026 | Proposed positions: 1
OUTSOURCIA is looking for an experienced Team Leader in banking customer service to manage a team and ensure operational excellence. You will be responsible for performance, customer satisfaction, and the development of your team members. A Bachelor's degree (Bac +3) and 1 to 5 years of management experience in a banking call center are required.
- Sector of activity : Call Center - Offshoring / Nearshoring
- Position : Call Centers professions , Project Management / R&D
- Experience required : Junior (1 to 3 years) - Mid Level (3 to 5 years)
- Level of study required : Bachelor (BA, BSc)
- Type of contract proposed : Permanent contract - Télétravail : No
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Site Manager | Casablanca (Morocco)
1Publication : From 06/05/2026 to 06/07/2026 | Proposed positions: 1
Manpower Group is looking for a Site Manager for its call center in Casablanca. You will lead operations, optimize team performance, and ensure operational excellence and customer satisfaction. 5 to 20 years of experience in call center management and a Bachelor's degree (Bac+3) are required.
- Sector of activity : Call Center
- Position : Call Centers professions , Project Management / R&D
- Experience required : Senior (5 to 10 years) - Expert (10 to 20 years)
- Level of study required : Bachelor (BA, BSc)
- Type of contract proposed : Permanent contract - Télétravail : No
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Senior Manager (Experienced in Call Center) | Tanger (Morocco)
3Publication : From 03/05/2026 to 03/07/2026 | Proposed positions: 1
Clinique La Vallée is recruiting a Senior Manager experienced in call centers (sales and management) in Tangier. You will lead sales performance, manage teams, and ensure quality follow-up. Profile: minimum 10 years of experience, expertise in sales, management, and quality control required.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Senior (5 to 10 years) - Expert (10 to 20 years)
- Level of study required : Bachelor (BA, BSc)
- Type of contract proposed : Permanent contract - Télétravail : No
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