Emploi - Afrique
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B2B Customer Success & Retention Advisor | Rabat (Morocco)
3access to events, activities, and wellness programs at the cnexia site.Publication : From 27/10/2026 to 27/12/2026 | Proposed positions: 12
Join Cnexia as a B2B Customer Success & Retention Advisor. You will ensure an exceptional customer experience, identify retention opportunities, and propose suitable solutions. Excellent French/English and B2B experience are required.
- Sector of activity : Call Center - Other services
- Position : Call Centers professions
- Experience required : Entry Level (-1 year) - Junior (1 to 3 years)
- Level of study required : Associate (AA, AS) minimum
- Type of contract proposed : Permanent contract - Télétravail : No
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Bilingual B2B Account Manager | Loyalty & Retention | Rabat (Morocco)
1Événements, activités et programme de bien-être sur le site de cnexia.Publication : From 26/10/2026 to 26/12/2026 | Proposed positions: 1
Cnexia is looking for a Bilingual B2B Account Manager (French/English) for its new Rabat office. Your mission will be to retain and satisfy professional clients by offering tailored solutions and an optimal customer experience. Ideally, you have experience in customer service, sales, or B2B account management and excellent communication skills.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Entry Level (-1 year)
- Level of study required : High school diploma minimum
- Type of contract proposed : Permanent contract - Télétravail : No
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Bilingual Senior Customer Advisor | Care & Tech Rabat | Rabat (Morocco)
2en tant que conseiller·ère client senior bilingue | care & tech à rabat, vous assurez au quotidien la prise en charge complète des demandes des client·es, par téléphone, e-mail ou chat, en garantissant un haut niveau de qualité de service. vous analysez les besoins, conseillez les client·es, résolvez leurs problématiques techniques et suivez les dossiers jusqu'à leur clôture. vous contribuez à l'amélioration continue des processus en remontant les points de friction et en proposant des solutions. vous accompagnez également les profils juniors de l'équipe, en partageant les bonnes pratiques et en participant à leur montée en compétence. ce poste à temps plein est exercé en présentiel sur le site de cnexia à rabat.Publication : From 20/10/2026 to 20/12/2026 | Proposed positions: 1
Cnexia is looking for a Bilingual Senior Customer Advisor for its new site in Rabat. You will handle customer requests by phone, email, and chat, resolve technical issues, and mentor junior team members. Excellent customer service skills, good communication abilities (French and another language), and experience in technical support are required.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Entry Level (-1 year)
- Level of study required : High school diploma minimum
- Type of contract proposed : Permanent contract - Télétravail : No
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ExeKutive VP People & Culture (M/F) | Rabat, Fès ou Casablanca (Morocco)
2si vous possédez cette vision stratégique et souhaitez contribuer au succès durable de cnexia, n'attendez plus. pour nous soumettre votre candidature, veuillez cliquer sur le bouton « envoyer mon cv au recruteur » dès aujourd'hui.Publication : From 19/10/2026 to 19/01/2027 | Proposed positions: 1
Cnexia is seeking a VP People & Culture (M/F) based in Morocco to lead the HR strategy and support growth. This strategic role involves developing leadership capabilities, overseeing talent acquisition, and managing employee relations. The ideal candidate has a Master's degree, 10 years of HR experience with leadership, and a strong ability to manage change in an international environment.
- Sector of activity : Call Center - Offshoring / Nearshoring
- Position : Human Resources Management
- Experience required : Expert (10 to 20 years)
- Level of study required : Master or PhD minimum
- Type of contract proposed : Permanent contract - Télétravail : Hybrid
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People administration specialist | Sala al Jadida (Morocco)
11Publication : From 13/10/2026 to 13/10/2026 | Proposed positions: 1
Cnexia is hiring a People Administration Specialist in Rabat. This key role within the People & Culture team involves HR administrative management, employee file tracking, and internal communication. The ideal candidate has an HR degree, relevant experience, proficiency in computer tools, and good knowledge of Moroccan labor law.
- Sector of activity : Call Center
- Position : HR professions
- Experience required : Junior (1 to 3 years)
- Level of study required : Bachelor (BA, BSc) minimum
- Type of contract proposed : Permanent contract - Télétravail : No
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Bilingual back office agents eng&fr - night shift
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| Rabat (Morocco)evenements, activites et programme de vie sur site cnexia.Publication : From 09/10/2026 to 09/12/2026 | Proposed positions: 1
Cnexia is looking for Bilingual Back Office Agents (French/English) for its night shift team in Rabat. Your duties will include managing orders, tracking reimbursements, and handling Bell accounts. An excellent level of French and English, a strong customer focus, and customer service experience are required.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Entry Level (-1 year)
- Level of study required : High school diploma minimum
- Type of contract proposed : Permanent contract - Télétravail : No
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