Emploi - Afrique
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French-speaking Customer Service Representative | Temara (Morocco)
1Publication : From 03/11/2026 to 30/12/2026
Join TP in Temara as a French-speaking Customer Service Representative to deliver an exceptional quality customer experience. Your tasks will include assisting customers, ensuring data confidentiality, and explaining complex concepts. Perfect French proficiency, excellent communication skills, and organizational skills are required.
- Sector of activity : Call Center - Indifferent
- Position : Call Centers professions
- Experience required : Entry Level (-1 year)
- Level of study required : High school diploma minimum
- Type of contract proposed : Permanent contract - Télétravail : No
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Bilingual FR/EN Customer Service Representatives in Temara
4
| Temara (Morocco)Publication : From 03/11/2026 to 30/12/2026
Bilingual FR/EN Customer Service Representative sought in Temara for an exceptional customer experience. Your duties: receiving calls, analyzing customer needs, and providing solutions. Excellent French and English proficiency, active listening, and flexibility are required.
- Sector of activity : Call Center - Indifferent
- Position : Call Centers professions , Sales
- Experience required : Entry Level (-1 year)
- Level of study required : High school diploma minimum
- Type of contract proposed : Permanent contract - Télétravail : No
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Activity Manager - Car, Motorcycle & Home Insurance. | Rabat (Morocco)
6Publication : From 02/11/2026 to 16/12/2026 | Proposed positions: 1
ADM VALUE is looking for an Activity Manager for Car, Motorcycle & Home Insurance in Rabat. You will manage the launch and operational performance of a new strategic contract, ensuring account profitability and team management. The ideal candidate has a Master's degree with 10 years of experience, including 5 years in account management in insurance and offshore/nearshore production management.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Senior (5 to 10 years)
- Level of study required : Bachelor (BA, BSc) minimum
- Type of contract proposed : Permanent contract - Télétravail : No
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B2B Customer Success & Retention Advisor | Rabat (Morocco)
3Publication : From 27/10/2026 to 27/12/2026 | Proposed positions: 12
Join Cnexia as a B2B Customer Success & Retention Advisor. You will ensure an exceptional customer experience, identify retention opportunities, and propose suitable solutions. Excellent French/English and B2B experience are required.
- Sector of activity : Call Center - Other services
- Position : Call Centers professions
- Experience required : Entry Level (-1 year) - Junior (1 to 3 years)
- Level of study required : Associate (AA, AS) minimum
- Type of contract proposed : Permanent contract - Télétravail : No
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Management Unit Manager (H/F) OPS MANAGER at Technopolis | Rabat (Morocco)
8Publication : From 20/10/2026 to 20/12/2026 | Proposed positions: 1
AXA Services Maroc is recruiting a Management Unit Manager (H/F) in Technopolis. You will lead 7-8 operational teams, ensure objectives are met, and promote innovation. A Bac+4/5 degree in Management and 4 years of similar experience are required.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Senior (5 to 10 years)
- Level of study required : Bachelor (4 years) minimum
- Type of contract proposed : Permanent contract - Télétravail : Hybrid
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Bilingual sales representatives | Fès (Morocco)
2Publication : From 14/10/2026 to 14/12/2026 | Proposed positions: 30
Foundever is looking for bilingual sales representatives (English/French) to handle inbound/outbound calls for a leading Canadian client. Your responsibilities will include managing customer transactions, promoting products, and maintaining brand image. Excellent communication skills, CRM proficiency, and a customer focus are essential for this role, which includes night shifts.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Junior (1 to 3 years)
- Level of study required : High school diploma minimum
- Type of contract proposed : Permanent contract - Télétravail : No
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Telephone Advisor | Casablanca (Morocco)
15Publication : From 14/10/2026 to 07/12/2026 | Proposed positions: 10
Join Attijariwafa bank as a Telephone Advisor to ensure quality customer relations by phone. Your duties will include providing advice, promoting banking products, and handling customer requests. We are looking for a customer-oriented, dynamic individual with prior call center experience (beginners welcome) and fluency in French and English.
- Sector of activity : Banking / Finance - Call Center
- Position : Call Centers professions
- Experience required : Junior (1 to 3 years) - Mid Level (3 to 5 years)
- Level of study required : Bachelor (BA, BSc) minimum
- Type of contract proposed : Permanent contract - Télétravail : No
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Business Development Manager Call Center Canadian & US portfolio
| Casablanca (Morocco)Publication : From 05/10/2026 to 05/12/2026 | Proposed positions: 1
We are hiring a Business Development Manager to grow our BPO portfolio in the US and Canadian markets, targeting needs in Customer Service, Sales, and Technical Support. You will be responsible for the sales strategy, digital prospecting, and developing key relationships. A minimum of 7-10 years of experience in BPO/Outsourcing and fluent English are required.
- Sector of activity : Call Center
- Position : Call Centers professions , Sales
- Experience required : Senior (5 to 10 years)
- Level of study required : Bachelor (4 years) minimum
- Type of contract proposed : Permanent contract - Télétravail : No
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Employee Relations Manager - Multilingual Africa Cluster | Rabat (Morocco)
2Publication : From 28/09/2026 to 28/11/2026 | Proposed positions: 1
Foundever is looking for an Employee Relations Manager to lead the employee relations agenda in the multilingual Africa cluster (Morocco, Senegal, Ivory Coast, Madagascar). The ideal candidate has strong knowledge of Moroccan labor law, experience in managing complex investigations and disputes, and fluency in French and English.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Mid Level (3 to 5 years)
- Level of study required : Bachelor (BA, BSc) minimum
- Type of contract proposed : Permanent contract - Télétravail : No
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Unit Management Manager (H/F) OPS MANAGER at Technopolis | Rabat (Morocco)
2Publication : From 23/09/2026 to 23/11/2026 | Proposed positions: 1
AXA Services Maroc is looking for a Unit Management Manager (H/F) at Technopolis to lead 7 to 8 operational teams. Your responsibilities include organizing, controlling activities, supporting managers, and promoting innovation. You hold a Bachelor's or Master's degree in Management and have at least 4 years of similar experience in a customer relations center.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Senior (5 to 10 years)
- Level of study required : Bachelor (4 years) minimum
- Type of contract proposed : Permanent contract - Télétravail : Hybrid
