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Emploi - Afrique

  • Cnexia

    B2B Customer Success & Retention Advisor | Rabat (Morocco)

    3
    previous experience in customer service, customer retention, loyalty programs, sales, or b2b account management is highly preferred.
    Join Cnexia as a B2B Customer Success & Retention Advisor. You will ensure an exceptional customer experience, identify retention opportunities, and propose suitable solutions. Excellent French/English and B2B experience are required.
    Publication : From 27/10/2026 to 27/12/2026 | Proposed positions: 12
  • Foundever (ex Sitel Group)

    We're hiring! Foundever-Nespresso part time customer support specialist night shift
    | Rabat (Morocco)

    4
    • fluent in both french and english, with excellent verbal and written communication skills. • previous experience in customer service, call centers, sales, telesales, or lead generation is required. • strong interpersonal and communication skills. • customer-oriented with a genuine ability to listen, understand, and respond to customer needs. • strong problem-solving skills and attention to detail. • comfortable working with crm systems, digital platforms, and multiple tools simultaneously. • professional, reliable, adaptable, and able to work effectively in a structured and international environment. • comfortable working night shifts and maintaining a high level of service throughout the shift. • able to represent a premium brand with professionalism and attention to customer experience.
    Foundever is hiring part-time customer support specialists for Nespresso, working night shifts. Your duties include assisting customers by phone and email, solving problems, and keeping records updated. You must be fluent in French and English, have previous customer service experience, and be comfortable with night shifts.
    Publication : From 23/10/2026 to 23/12/2026 | Proposed positions: 16
  • Foundever (ex Sitel Group)

    Bilingual sales representatives | Fès (Morocco)

    2
    • an excellent command of english and french • high level of interpersonal communication skills • proficiency in customer relationship management techniques (crm) • strong interpersonal skills, including empathy and understanding of customer needs • customer-oriented attitude (smile, courtesy, empathy, active listening) • sales-oriented mindset • ability to work night shifts
    Foundever is looking for bilingual sales representatives (English/French) to handle inbound/outbound calls for a leading Canadian client. Your responsibilities will include managing customer transactions, promoting products, and maintaining brand image. Excellent communication skills, CRM proficiency, and a customer focus are essential for this role, which includes night shifts.
    Publication : From 14/10/2026 to 14/12/2026 | Proposed positions: 30
  • XCDM Maroc

    Business Development Manager Call Center Canadian & US portfolio
    | Casablanca (Morocco)

    minimum 7 à 10 ans d'expérience en business development / sales.
    We are hiring a Business Development Manager to grow our BPO portfolio in the US and Canadian markets, targeting needs in Customer Service, Sales, and Technical Support. You will be responsible for the sales strategy, digital prospecting, and developing key relationships. A minimum of 7-10 years of experience in BPO/Outsourcing and fluent English are required.
    Publication : From 05/10/2026 to 05/12/2026 | Proposed positions: 1
  • Manpower Agences

    Tele Sales Agent
    | Casablanca (Morocco)

    4
    Manpower Group is hiring a Tele Sales Agent (M/F) in Casablanca to develop their network of digital partners. Your missions will include prospecting, selling, and following up with restaurants and businesses. We are looking for a candidate with a Bac+2/3 degree and 6 months of experience in sales or customer relations, with excellent communication skills.
    Publication : From 01/10/2026 to 01/12/2026 | Proposed positions: 1
  • Air Arabia

    Call Center Agent - Inbound | Casablanca (Morocco)

    4
    possesses effective communication skills that enable him/her utilize in building sales and marketing techniques.
    Air Arabia Maroc is hiring a Call Center Agent in Casablanca to manage customer calls, process reservations, and promote services. You must be fluent in English, French, and Arabic, have good communication skills, and be able to work under pressure. No prior experience is necessary, but it is a plus.
    Publication : From 22/09/2026 to 22/11/2026 | Proposed positions: 1
  • HCLTech

    Team Lead | Rabat (Morocco)

    2
    experience with sap s/4hana, salesforce, cisco, or order management systems.
    HCLTech is hiring a Team Lead for its global delivery center in Morocco. The role involves leading a distributor onboarding operations team, ensuring operational excellence and stakeholder satisfaction. The ideal candidate has a minimum of 2 years of team management experience and excellent planning and communication skills.
    Publication : From 21/09/2026 to 21/11/2026 | Proposed positions: 2
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