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Team Lead | Rabat (Morocco)
Publication : From 21/09/2026 to 21/11/2026 | Proposed positions: 2
HCLTech is hiring a Team Lead for its global delivery center in Morocco. The role involves leading a distributor onboarding operations team, ensuring operational excellence and stakeholder satisfaction. The ideal candidate has a minimum of 2 years of team management experience and excellent planning and communication skills.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Senior (5 to 10 years)
- Level of study required : Bachelor (BA, BSc) Minimum
- Type of contract proposed : Fixed term contract - Télétravail : No
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Senior Customer Support Analyst Arabic - CDD | Rabat (Morocco)
1Publication : From 21/09/2026 to 21/11/2026 | Proposed positions: 5
HCLTech is looking for an Arabophone Customer Support Analyst in Rabat (CDD) to help customers adopt and use Cisco IQ. Your responsibilities will include customer support, onboarding, training, and problem-solving. You should have 2-4 years of experience in customer support, excellent communication skills, and be fluent in English and Arabic.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Junior (1 to 3 years)
- Level of study required : Associate (AA, AS) Minimum
- Type of contract proposed : Fixed term contract - Télétravail : No
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Senior Customer Support Analyst German - CDD | Rabat (Morocco)
Publication : From 21/09/2026 to 21/11/2026 | Proposed positions: 5
HCLTech is looking for a Senior Customer Support Analyst who speaks German (CDD) in Rabat. You will help customers adopt Cisco IQ, solve problems, and provide training. 2 to 4 years of experience in customer support and fluency in English are required; German is a plus.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Junior (1 to 3 years)
- Level of study required : Associate (AA, AS) Minimum
- Type of contract proposed : Fixed term contract - Télétravail : No
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Senior Customer Support Analyst - CDD | Rabat (Morocco)
Publication : From 21/09/2026 to 21/11/2026 | Proposed positions: 5
HCLTech is looking for a Senior Customer Support Analyst (CDD) in Rabat, Morocco. Your responsibilities will include customer support, problem-solving, and helping customers adopt the Cisco IQ platform. You need 2 to 4 years of experience in customer support, good communication skills, and knowledge of CRM tools.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Junior (1 to 3 years)
- Level of study required : Associate (AA, AS) Minimum
- Type of contract proposed : Fixed term contract - Télétravail : No
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Order to Cash (Canadian Project) | Sala al Jadida (Morocco)
4Publication : From 26/08/2026 to 26/10/2026 | Proposed positions: 10
HCLTech is recruiting for an Order to Cash position (Canadian Project) in Rabat. You will be responsible for customer account management, billing, dispute resolution, and customer service. French and English language skills, proficiency in MS Office, and the ability to work independently are required.
- Sector of activity : Banking / Finance - Call Center
- Position : Call Centers professions , Finance / Accounting
- Experience required : Entry Level (-1 year)
- Level of study required : High school diploma Minimum
- Type of contract proposed : Permanent contract - Télétravail : No
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Order to Cash (Canadian Project) | Sala al Jadida (Morocco)
6Publication : From 27/07/2026 to 27/09/2026 | Proposed positions: 10
HCLTech is looking for an Order to Cash team member in Rabat to manage customer transactions, billing, and dispute resolution. You must be fluent in French and English, have strong analytical skills, and good knowledge of Excel and ERP systems. This dynamic role requires independence, accuracy, and excellent communication skills.
- Sector of activity : Banking / Finance - Call Center
- Position : Call Centers professions , Finance / Accounting
- Experience required : Entry Level (-1 year)
- Level of study required : High school diploma Minimum
- Type of contract proposed : Permanent contract - Télétravail : No
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