Job :

As part of strengthening its teams, our client, operating in the automotive sector, is recruiting a Sales Administration Assistant (ADV) to ensure the administrative and commercial follow-up of sales operations and contribute to customer satisfaction.

Your main tasks:

• Ensure the processing and administrative follow-up of customer orders, from their receipt to their delivery.
• Verify the accuracy of sales files and ensure the availability of necessary documents.
• Ensure the entry, tracking, and updating of orders in the information system.
• Coordinate with sales teams, logistics, and various internal departments to ensure the smooth running of operations.
• Ensure the follow-up of vehicle deliveries and inform sales teams of the progress of files.
• Prepare and track administrative documents related to sales: purchase orders, invoices, delivery notes, and customer files.
• Ensure billing follow-up and ensure the correct transmission of documents to the relevant departments.
• Update dashboards and reports related to commercial activity.
• Handle complaints and ensure follow-up of customer requests in coordination with the relevant contacts.
• Ensure compliance with internal procedures and processing deadlines.

Required profile :

• Training from Bac+2 to Bac+3 in management, commerce, sales administration, or equivalent.
• Minimum of 2 years of professional experience in a similar role.
• Experience in the automotive sector is highly desirable.
• Good command of office tools, especially Excel.
• Knowledge of an ERP or sales management software is a plus.
• Good knowledge of order management, invoicing, and delivery processes.