Respect of the rules Rationalism Tenacity Need for objectivity Organization
At Groupe Smeia, we do more than just sell exceptional vehicles. We represent a vision.
Since the creation of Groupe Smeia, we have pursued a strong ambition: to be the leading partner for premium mobility in Morocco, combining high standards, excellence, and closeness. Our growth is based on the expertise of our teams, the strength of iconic brands, and a customer relationship built on trust and loyalty.
By representing world-renowned manufacturers such as BMW, MINI, Land Rover, Jaguar, and Mazda, we have built a unique ecosystem where service quality, technological innovation, and automotive refinement meet. Rooted locally and open to global trends, we anticipate industry changes by integrating new mobility solutions that are more sustainable, more connected, and always more personalized.
Joining Groupe Smeia means choosing a dynamic environment where employee growth and well-being are top priorities.
Groupe Smeia: elegance as our signature, high standards as our driver.
Reporting to the Head of After-Sales and Spare Parts Department, the main responsibilities are:
- Ensure customer satisfaction through high-quality technical after-sales service in line with Manufacturer standards.
- In collaboration with the Head of After-Sales and Spare Parts Department, ensure the application of service sales standards for customer satisfaction and to achieve set goals for productivity and performance.
- Act as the interface with the manufacturer's technical teams for technical support requests from the Team Leader.
- Ensure the availability of all equipment and special tools needed for vehicle repairs.
- Monitor operations related to quality actions.
- Collaborate with the Head of the Technical Training Section for Body and Paint training.
- Ensure the training of technicians.
Are you passionate about the automotive sector with previous experience in a similar role? Don't hesitate to join us.
Respect of the rules Rationalism Tenacity Need for objectivity Organization
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