ExeKutive General Housekeeper Palace & Villas - Marrakech
Other - Secteur Hospitality / Catering
- Expert (10 to 20 years)
- 1 job(s) in Marrakech and region - Morocco
- Bachelor (BA, BSc) Minimum - Continuous training
Emotional distance Rationalism Involvement at work Ambition Organization
- Permanent contract
- Teleworking : No
Company :
Located in the heart of the prestigious Hivernage district, the Es Saadi Marrakech Resort embodies Moroccan elegance and refinement.
The resort covers 9 hectares of lush parkland and consists of a 5-star hotel with 149 rooms. Opened in 1966, Es Saadi also has a sumptuous Palace with 81 suites, as well as 10 private villas and 8 ksars with authentic charm. The Resort also offers 13 restaurants and bars, as well as two Spas and an Entertainment center.
The Es Saadi Marrakech Resort is a must-see reference for discreet luxury, the art of hospitality, and unique experiences.
Joining the Es Saadi Marrakech Resort is more than just joining an exceptional establishment: it's participating in a human adventure driven by strong values of passion, excellence, and authenticity. For over 50 years, our house has cultivated a unique way of life, combining the elegance of 5-star service with the richness of Moroccan culture.
We are proud to offer our employees an inspiring work environment, in the heart of a lush setting, where the transmission of know-how and the recognition of talent are at the core of our management vision.
Our ambition is to bring together talents driven by the desire to invest in prestigious hotels and to contribute to unforgettable customer experiences. Joining our team means benefiting from tailor-made support, regular training, and real development prospects within a family-run group that is human-sized and forward-looking. Whether your career path is already rich or still being built, if you have a sense of detail, a love for service, and a taste for excellence, we would be happy to welcome you among us.
Discover the testimonial of Fatima Zahra El Harchi, Human Capital Director at Es Saadi Marrakech Resort in Challenge Maroc magazine by clicking here: https://bit.ly/4wcMlJ9
Company culture :
Job :
Do you aspire to join an exceptional establishment in the heart of Marrakech, a place where luxury and excellence meet? Our prestigious hotel, a major player in the luxury Hotel / Restaurant sector, is looking for its future General Housekeeper. This is a unique opportunity to use your expertise in a stimulating environment and to actively contribute to the brand image of our establishment.
Your role will be central in maintaining the impeccable standards of excellence and cleanliness that characterize our house. You will be responsible for the aesthetics and comfort of the spaces, ensuring an unforgettable experience for every client. Optimizing resources and efficient team management will also be at the heart of your responsibilities.
Your main tasks will include:
- Supervising and coordinating all housekeeping, maintenance, and laundry teams.
- Ensuring compliance with hygiene and presentation standards for rooms, common areas, and pantries.
- Managing stocks of linen, welcome products, and cleaning supplies, while optimizing costs.
- Implementing and monitoring staff schedules for housekeeping and maintenance.
- Training and motivating teams to maintain a high level of service.
- Handling specific customer requests and resolving any potential issues.
- Collaborating closely with other departments (reception, maintenance, catering) to ensure operational fluidity.
- Participating in the development of departmental budgets and monitoring them.
- Ensuring the proper upkeep and presentation of staff uniforms.
Required profile :
To excel in this role, a Bachelor's degree (Bac +3) is required, ideally in Hotel Management / Hospitality or in customer service professions.
Significant experience of 10 to 20 years in similar roles, necessarily acquired in luxury hotel establishments, is essential. This experience should have allowed you to develop a perfect mastery of quality and team management standards.
We are looking for someone with a strong sense of organization, natural leadership, and great adaptability. Your rigor, attention to detail, and customer service orientation will be your greatest assets. An excellent presentation, perfect command of French, and a good knowledge of English are also necessary. Knowledge of other languages would be a plus.
Key skills:
- Team management
- Organization and planning
- Quality control
- Inventory management
- Excellent communication
- Attention to detail
- Conflict management
- Proactivity
If you recognize yourself in this profile and the idea of working in a palace in Marrakech excites you, do not delay in applying!
Head office address :
RUE IBRAHIM EL MAZINI - HIVERNAGE MARRAKECH
Desired personality traits :
Emotional distance Rationalism Involvement at work Ambition Organization
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