COMPANY :
AXA Services Maroc is the center of expertise in customer relations in Morocco for the companies: AXA France, AXA Direct France, AXA Assistance, AXA Belgium, and AXA Switzerland
Located in Rabat since May 2004 and in Kénitra since 2024, and soon in Fes, we currently have over 5000 employees.
Join us:
Means choosing the world's leading insurance brand
Means benefiting from many advantages well beyond market standards
Means developing in a rewarding environment offering a variety of jobs
Means joining a responsible group, offering a true company culture based on the development of each person's skills
Our jobs:
The expertise of our teams covers the main insurance jobs:
Contract sales
Management of non-life and personal insurance contracts
Management of Car and Home claims
Settlement of Health benefits
Activation of Assistance guarantees
Appointment scheduling for our General Agents
Management of Savings contracts
Company culture :
Our corporate culture is built on a strong belief: sustainable performance is driven above all by the commitment of the women and men who make up our company. We foster an environment based on trust, teamwork, responsibility and innovation, while placing people at the heart of everything we do. Guided by the values of the AXA Group, we encourage talent diversity, continuous skills development and a culture of engagement that enables everyone to grow, take initiative and make a positive impact every day.
Job :
Reporting to the Site Operations Manager, your main mission is to manage all Facility Management activities and ensure business continuity at your assigned site.
Be the main point of contact for users for all FM related topics at your site.
• Site Manager Mission:
o Management of a team of technicians and general services staff,
o Key contact person at your site for all managers and directors,
o Monitoring of cleaning and catering services at your site, and implementation of recommendations from the Site Operations Manager,
o Monitoring of multi-technical maintenance services at your site,
o Monitoring of incidents and requests related to Facility Management at your site,
o Monitoring of actions to ensure compliance with regulatory and/or contractual obligations,
o Adherence to the service operating procedure, and response times for requests,
o Reporting and tracking of activity indicators for your site.
Required profile :
You have a Bachelor's degree +4 years of higher education and 5 years of experience in a similar role.
You have:
- Good knowledge of electricity, air conditioning, and plumbing,
- Mastery of energy aspects (energy efficiency...)
- Microsoft Office Suite, Knowledge of Power BI,
- Ability to monitor outsourced activities (coordination, negotiation...).
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