Amicable Debt Collection Job - Casablanca
Company sector : Banking / Finance
COMPANY :
UNIFITEL and the Moroccan Branch of ARGENCE DEVELOPPEMENT, financial service centers, offer jobs in the value chain of Credit and Insurance.
We mainly operate in 3 financial areas for the French market: Consumer Credit, Debt Collection, and Insurance.
We provide our services through all channels with strong expertise in Digital.
Our social, managerial, and training policies are forward-thinking and ambitious.
We place our employees in ideal conditions to thrive and succeed.
Company culture :
Unifitel operates within a well-balanced corporate culture, where innovation plays a central role, driven by creativity, experimentation and the encouragement of initiative. This innovative approach is supported by a strong collaborative dimension, promoting trust, teamwork and close managerial support. The company also relies on a structured and performance-oriented culture, combining process rigor, operational efficiency and results-driven objectives. This balance creates a stimulating environment that is agile, people-focused and performance-minded.
Job :
You will join one of the jobs in the credit and insurance value chain, specifically the "Debt Collection" job.
Within this unit, you will propose solutions for late payments to our final clients and handle commercial negotiation tasks.
In this context, your main missions will be:
• Handle commercial debt collection files for different levels of non-payment and propose amicable solutions, respecting quality and compliance standards,
• Support our clients in situations of financial difficulty to maintain the business relationship,
• Ensure an omni-channel customer relationship to build customer loyalty.
Before taking on your role, you will receive complete training to prepare you for the responsibilities entrusted to you.
Required profile :
• Educated to Bac+2 level (2 years of higher education),
• You have successful experience in Customer Relations. Experience in a similar role is a plus but not essential,
• You have excellent command of the French language and knowledge of computer tools.
Do you see yourself in this description? Join our team!
Required Qualities:
• Good interpersonal and telephone skills,
• Ability to persuade,
• Dynamic, tenacious,
• Committed, enjoys challenges,
• You show the right attitude through your human qualities of respect, consideration, kindness, and empathy.
Social Benefits:
• A permanent contract (CDI) from the start,
• Motivating salary consisting of a fixed salary + attractive performance bonuses,
• 100% paid training,
• Professional development encouraged by our policy of certified training in banking and rapid progression for valuable candidates,
• A personal development program led by certified coaches,
• Interesting social benefits, and a stable and pleasant working environment.
Find out if this job is right for you
Take the free ReKrute personality test and instantly get your compatibility score with this job and with the culture of more than 150 companies on the market.
