Rabat - Experienced borrower insurance telesales representative | inbound/outbound calls - permanent contract
- Rabat
Company sector : Call Center
COMPANY :
ADM VALUE, a subsidiary of the TESSI group, is an undisputed leader in customer relations and experience. With a presence in 8 countries and 18 strategically located sites, we are committed to offering innovative, high-quality solutions that enhance the customer experience.
Our impact:
Operating in 8 countries, our global network of 18 production sites allows us to respond agilely to our clients' needs internationally.
Dedicated employees: With a team of over 8,000 passionate and committed employees, we are a diverse community that shares a common vision of excellence in customer service.
Our commitment:
Quality and growth: We are proud to show an impressive growth rate of 8.5%, reflecting our continuous commitment to innovation, quality, and customer satisfaction. This dynamic growth strengthens our position as a trusted partner for companies seeking to elevate their customer relationship management excellence.
With us, stability and career development go hand in hand:
- All our production positions are offered as permanent contracts (CDI),
- Paid initial training from day one,
- An attractive package: motivating fixed salary, uncapped bonuses, transport allowance, and meal voucher.
Joining ADM Value also means benefiting from:
- Social Security (CNSS) and Health Insurance (AMO),
- Exclusive advantages through our partnerships: discounts on products, services, leisure, and more,
- A stimulating work environment that fosters mutual support, progress, and personal fulfillment.
- Looking for a stable, dynamic, and forward-looking environment? ADM Value opens its doors to you.
Apply today and become a driver of our success!
Company culture :
ADM Value is built around a collaboration-driven culture, with a strong focus on human relationships, trust and employee development. The company promotes close leadership that encourages support, accountability and team engagement. This people-centered culture is complemented by a strong performance mindset, reflecting a clear focus on results and commitment. A structured organizational approach reinforces operational efficiency, while innovation plays a more complementary role within the company.
Job :
You will handle prospects and clients through inbound and outbound calls, qualify their borrower profile, compare offers using a pricing tool, and guide them through to subscription.
Handle clients (inbound/outbound) expressing a need for borrower insurance.
Qualify the request and analyze the borrower's profile: loan type, amount, duration, bank, health and professional profile.
Present relevant arguments based on the client's profile and expectations.
Respond accurately to requests and objections, highlighting benefits: savings, guarantees, flexibility.
Compare rates and guarantees between insurers using a pricing tool and assist the client until subscription.
Achieve your sales targets with a focus on satisfaction and results.
Required profile :
Proven experience in telesales, ideally in insurance/finance products.
Very good oral and written communication skills in French.
Availability and punctuality during business hours from 9 AM to 7 PM.
Ability to analyze a borrower profile and understand the implications of a loan.
Proficiency in comparing rates and guarantees between insurers using a pricing tool.
Comfortable with computer tools, negotiation skills, and a strong results-oriented approach.
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