Tech Lead VoIP/Teams - Technical mastery of the TGITS voice chain - Rabat
Company sector : IT (Information Technology)
COMPANY :
ALTEN MAROC, a subsidiary of the world leader in engineering and technology consulting created in 2008 and present in Fes, Rabat, Tetouan, and Casablanca, now has over 2200 employees and aims for a center of excellence of 3300 ALTENiens by the end of 2027. It is now an essential player in supporting the professional development of engineers.
Our mission: to meet the technological ambitions of our clients-major international clients-in the automotive, rail, R&D and IT, telecommunications, and media sectors.
Joining ALTEN Maroc means joining an ecosystem of excellence and benefiting from:
• A personalized and evolving career path
• An ambitious skills development policy
• A stimulating, collaborative, and meaningful work environment
Discover the testimony of Hajar Bououd, HRD and Communication at ALTEN Maroc in the magazine Challenge Maroc by clicking here: https://bit.ly/3QMntIc
Company culture :
Alten Maroc is defined by a deeply collaborative culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.
This environment is enhanced by a strong drive for innovation, encouraging creativity, initiative, and experimentation across projects.
A structured and disciplined organization ensures efficiency, rigor, and quality in engineering delivery.
Performance and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere.
Job :
The consultant will be responsible for:
- Architecture and technical roadmap: Own the technical roadmap with the Product Owner, design and validate architectures according to standards. Conduct studies, POCs, migrations, and manage obsolescence.
- Operations and continuous improvement: Provide expert N3 support, diagnose major incidents, supervise SBCs/trunks/Teams, analyze media quality, and automate monitoring. Projects and security: Lead scoping, testing, deployments, integrate encryption/certificates, contribute to cybersecurity audits.
- Coordination: Unite teams (network, Teams, Exchange, cybersecurity), provide training, and document.
Required profile :
Graduated with a Bac+5 degree from an engineering school or equivalent university with a specialization in computer science, or with equivalent significant experience.
Experience: Minimum of 7 years in critical ToIP telephony, with references in critical environments. Experience in N3 support, voice security, and automation (scripts, PowerShell, JSON).
Required skills:
Technical: SIP, RTP/SRTP, QoS/DSCP, SBC, operator interoperability, Teams Phone, Direct Routing, SIP trunks, dialing policies, Teams Admin Center.
Network: IP, routing, NAT, firewalls.
Tools: PowerShell, JSON, AudioCodes/Oracle/Ribbon, Cisco CUCM/Avaya/Alcatel-Lucent/Mitel, Kurmi/Poly, Python, API/Graph, CI/CD. Methodologies: Agile, ITIL, FinOps, homologation, observability.
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