Search Criteria
- Executive position :
Yes - Experience :
Senior (5 to 10 years) - Position :
Call Centers professions
Emploi - Afrique - Cadre
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Continuous Improvement Manager M/F Permanent Contract Rabat | Rabat (Morocco)
2Publication : From 03/06/2026 to 03/08/2026 | Proposed positions: 1
ADM Value is looking for a Continuous Improvement Manager M/F on a permanent contract in Rabat. You will analyze customer feedback and data to optimize processes and improve satisfaction and commercial performance. Experience in a contact center (Supervisor, Trainer, Quality Coach) and mastery of key indicators (NPS, IS, DMT) are required.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Senior (5 to 10 years) - Expert (10 to 20 years)
- Level of study required : Master or PhD
- Type of contract proposed : Permanent contract - Télétravail : No
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Supervisor - permanent contract
| Rabat (Morocco)Publication : From 29/05/2026 to 29/07/2026 | Proposed positions: 6
ADM VALUE, a leader in customer relations, is looking for a Supervisor (M/F) on a permanent contract to manage and coach a team of advisors. You will be responsible for performance, monitoring indicators, leading meetings, and supporting teams. Proven experience in a contact center, leadership, and performance focus required.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Senior (5 to 10 years) - Expert (10 to 20 years)
- Level of study required : Master or PhD
- Type of contract proposed : Permanent contract - Télétravail : No
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Management Unit Manager (H/F) OPS MANAGER at Technopolis | Rabat (Morocco)
7Publication : From 20/05/2026 to 20/07/2026 | Proposed positions: 1
AXA Services Maroc is looking for a Management Unit Manager (H/F) at Technopolis. You will lead and organize the activity of 7 to 8 operational teams to achieve performance and quality objectives. This position requires a Bac +4/5 degree in management and 4 years of experience in team management within a customer relations center.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Senior (5 to 10 years)
- Level of study required : Bachelor (4 years)
- Type of contract proposed : Permanent contract - Télétravail : Hybrid
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Site Manager | Casablanca (Morocco)
1Publication : From 06/05/2026 to 06/07/2026 | Proposed positions: 1
Manpower Group is looking for a Site Manager for its call center in Casablanca. You will lead operations, optimize team performance, and ensure operational excellence and customer satisfaction. 5 to 20 years of experience in call center management and a Bachelor's degree (Bac+3) are required.
- Sector of activity : Call Center
- Position : Call Centers professions , Project Management / R&D
- Experience required : Senior (5 to 10 years) - Expert (10 to 20 years)
- Level of study required : Bachelor (BA, BSc)
- Type of contract proposed : Permanent contract - Télétravail : No
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Senior Manager (Experienced in Call Center) | Tanger (Morocco)
3Publication : From 03/05/2026 to 03/07/2026 | Proposed positions: 1
Clinique La Vallée is recruiting a Senior Manager experienced in call centers (sales and management) in Tangier. You will lead sales performance, manage teams, and ensure quality follow-up. Profile: minimum 10 years of experience, expertise in sales, management, and quality control required.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Senior (5 to 10 years) - Expert (10 to 20 years)
- Level of study required : Bachelor (BA, BSc)
- Type of contract proposed : Permanent contract - Télétravail : No
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