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Team Lead | Rabat (Morocco)
1Publication : From 21/09/2026 to 21/11/2026 | Proposed positions: 2
HCLTech is hiring a Team Lead for its global delivery center in Morocco. The role involves leading a distributor onboarding operations team, ensuring operational excellence and stakeholder satisfaction. The ideal candidate has a minimum of 2 years of team management experience and excellent planning and communication skills.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Senior (5 to 10 years)
- Level of study required : Bachelor (BA, BSc) Minimum
- Type of contract proposed : Fixed term contract - Télétravail : No
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Senior Customer Support Analyst Arabic - CDD | Rabat (Morocco)
2Publication : From 21/09/2026 to 21/11/2026 | Proposed positions: 5
HCLTech is looking for an Arabophone Customer Support Analyst in Rabat (CDD) to help customers adopt and use Cisco IQ. Your responsibilities will include customer support, onboarding, training, and problem-solving. You should have 2-4 years of experience in customer support, excellent communication skills, and be fluent in English and Arabic.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Junior (1 to 3 years)
- Level of study required : Associate (AA, AS) Minimum
- Type of contract proposed : Fixed term contract - Télétravail : No
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Senior Customer Support Analyst German - CDD | Rabat (Morocco)
1Publication : From 21/09/2026 to 21/11/2026 | Proposed positions: 5
HCLTech is looking for a Senior Customer Support Analyst who speaks German (CDD) in Rabat. You will help customers adopt Cisco IQ, solve problems, and provide training. 2 to 4 years of experience in customer support and fluency in English are required; German is a plus.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Junior (1 to 3 years)
- Level of study required : Associate (AA, AS) Minimum
- Type of contract proposed : Fixed term contract - Télétravail : No
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Senior Customer Support Analyst - CDD | Rabat (Morocco)
1Publication : From 21/09/2026 to 21/11/2026 | Proposed positions: 5
HCLTech is looking for a Senior Customer Support Analyst (CDD) in Rabat, Morocco. Your responsibilities will include customer support, problem-solving, and helping customers adopt the Cisco IQ platform. You need 2 to 4 years of experience in customer support, good communication skills, and knowledge of CRM tools.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Junior (1 to 3 years)
- Level of study required : Associate (AA, AS) Minimum
- Type of contract proposed : Fixed term contract - Télétravail : No
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