Call center jobs - Tous pays
Informations clefs sur les métiers du Call Center
Les métiers du Call center sont très en vogue sur le marché et font partie du top 3 des fonctions les plus recherchées aujourd’hui au Maroc. Les profils Call center peuvent intervenir à différents niveaux de la relation client. En fonction du poste, ils ont pour principales missions la prospection, la fidélisation ou le...-
Customer Advisor for Loyalty and Cross-Selling - Bilingual | Fès (Morocco)
1Publication : From 06/07/2026 to 06/09/2026
Bilingual Customer Advisor (French) wanted for an excellent customer experience. Your tasks include building loyalty, suggesting suitable offers, and cross-selling. Excellent communication, sales skills, and listening abilities are required. Motivated beginners are accepted.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Mid Level (3 to 5 years)
- Level of study required : High school diploma
- Type of contract proposed : Fixed term contract - Télétravail : No
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Call Center Agent - Inbound | Casablanca (Morocco)
6Publication : From 06/07/2026 to 06/09/2026 | Proposed positions: 1
Air Arabia Maroc is hiring a Call Center Agent for inbound calls in Casablanca. Your duties will include handling customer calls, processing reservations, and promoting services. You must be proficient in French, English, and Arabic, with excellent communication and problem-solving skills.
- Sector of activity : Aeronautic / Space - Call Center
- Position : Call Centers professions
- Experience required : Junior (1 to 3 years)
- Level of study required : High school diploma
- Type of contract proposed : Permanent contract - Télétravail : No
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Commercial Retention Advisor | Rabat
2
| Rabat (Morocco)Publication : From 03/07/2026 to 03/09/2026 | Proposed positions: 1
Cnexia is hiring a Commercial Retention Advisor in Rabat. Your tasks include customer support, complaint management, and contributing to customer loyalty and sales. A high school diploma and 6 months of experience, excellent French language skills, and sales skills are required, with 24/7 availability.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Entry Level (-1 year)
- Level of study required : High school diploma
- Type of contract proposed : Permanent contract - Télétravail : No
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Real Estate Telephone Advisor | Casablanca (Morocco)
6Publication : From 03/07/2026 to 25/08/2026 | Proposed positions: 1
ALH Group is hiring a Real Estate Telephone Advisor. Your tasks will include managing calls, qualifying leads, and coordinating client appointments. We are looking for candidates who are responsive, have good interpersonal skills, and the ability to persuade.
- Sector of activity : Call Center - Real Estate / Developer / Agency
- Position : Call Centers professions , Real Estate professions
- Experience required : Entry Level (-1 year) - Junior (1 to 3 years)
- Level of study required : Associate (AA, AS)
- Type of contract proposed : Permanent contract - Télétravail : No
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French-speaking Assistance Officer | Casablanca (Morocco)
1Publication : From 02/07/2026 to 02/09/2026 | Proposed positions: 10
Manpower Group is recruiting a French-speaking Assistance Officer for its call center in Casablanca, within the insurance sector. Your main tasks will be to ensure efficient handling of customer requests and maintain a quality relationship. Perfect command of French, excellent listening and communication skills, and a sense of customer service are essential for this position.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Entry Level (-1 year)
- Level of study required : Associate (AA, AS)
- Type of contract proposed : Permanent contract - Télétravail : Hybrid
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Telesales Trainer - CDI | Rabat (Morocco)
2Publication : From 01/07/2026 to 01/09/2026 | Proposed positions: 1
ADM VALUE is looking for a Telesales Trainer (CDI) to support its teams in customer service and insurance sales projects. You will design and lead training sessions, assess skills, and coach teams to improve their performance. A minimum of 2 years of experience as a call center trainer, ideally in insurance, is required.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Entry Level (-1 year) - Junior (1 to 3 years)
- Level of study required : High school diploma
- Type of contract proposed : Permanent contract - Télétravail : No
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Senior Innovation & Artificial Intelligence Project Manager - Permanent Contract - Rabat
3
| Rabat (Morocco)Publication : From 01/07/2026 to 01/09/2026 | Proposed positions: 1
Senior Innovation & AI Project Manager in Rabat (Permanent Contract). Lead AI projects to transform contact centers in Morocco, Senegal, and Spain. The role focuses on strategy, project management, client and team support, requiring 5-10 years of experience in contact centers or digital/AI transformation. Expertise in AI technologies, leadership, and excellent communication skills are essential.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Mid Level (3 to 5 years) - Senior (5 to 10 years)
- Level of study required : Associate (AA, AS)
- Type of contract proposed : Permanent contract - Télétravail : No
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Manager M/F | Casablanca (Morocco)
Publication : From 30/06/2026 to 30/08/2026 | Proposed positions: 6
McDonald's Morocco is recruiting a Manager (M/F) to ensure the quality, service, and cleanliness of restaurants. Your duties will include customer satisfaction, team and stock management, as well as opening/closing. This position is open to Bac+2 graduates and above, with prior management experience preferred. There is an opportunity for career growth towards Restaurant Director.
- Sector of activity : Call Center - Hospitality / Catering
- Position : Call Centers professions , Hospitality professions
- Experience required : Junior (1 to 3 years)
- Level of study required : Associate (AA, AS)
- Type of contract proposed : Permanent contract - Télétravail : No
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Manager M/F | Meknès (Morocco)
6Publication : From 29/06/2026 to 29/08/2026 | Proposed positions: 6
McDonald's Morocco is looking for a Manager (M/F) to ensure excellence in quality, service, cleanliness, and safety during their shift. Your responsibilities will include managing teams, stock, and training, with opportunities for advancement to management positions. A Bac +2 degree and prior management experience are desirable.
- Sector of activity : Call Center - Hospitality / Catering
- Position : Call Centers professions , Hospitality professions
- Experience required : Junior (1 to 3 years)
- Level of study required : Associate (AA, AS)
- Type of contract proposed : Permanent contract - Télétravail : No
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Client Service Representative | Errachidia (Morocco)
3Publication : From 27/06/2026 to 27/08/2026 | Proposed positions: 2
We are looking for a Client Service Representative to handle customer reception, follow-up, and satisfaction. Your duties will include identifying needs, proposing solutions, and managing client files. A degree (Associate's or Bachelor's), at least one year of experience, and proficiency in French and Arabic are required.
- Sector of activity : Other services
- Position : Call Centers professions
- Experience required : Junior (1 to 3 years)
- Level of study required : Associate (AA, AS)
- Type of contract proposed : Permanent contract - Télétravail : No
