
Call center jobs - Tous pays
Informations clefs sur les métiers du Call Center
Les métiers du Call center sont très en vogue sur le marché et font partie du top 3 des fonctions les plus recherchées aujourd’hui au Maroc. Les profils Call center peuvent intervenir à différents niveaux de la relation client. En fonction du poste, ils ont pour principales missions la prospection, la fidélisation ou le...Informations clefs sur les métiers du Call Center
Les métiers du Call center sont très en vogue sur le marché et font partie du top 3 des fonctions les plus recherchées aujourd’hui au Maroc. Les profils Call center peuvent intervenir à différents niveaux de la relation client. En fonction du poste, ils ont pour principales missions la prospection, la fidélisation ou le support des clients. Que vous soyez conseiller commercial, chargé de relation clients, téléopérateur ou télévendeur, vous êtes passionné par la relation client et êtes intéressés par les métiers à composante humaine ? Les métiers du Call center sont donc faits pour vous !Qualités requises pour travailler dans la fonction Call Center
Disposant de qualités ayant attrait aussi bien au commercial qu’au support technique, les profils Call center placent le client au cœur de leur préoccupation. Voici quelques qualités et compétences qui sont propres aux profils de la fonction Call center :- Capacité d’écoute
- Bonne élocution
- Gestion du stress
- Bonne maîtrise de la langue
- Ponctualité
- Maîtrise de soi
Vous cherchez un emploi dans la fonction Call center ? Inscrivez-vous sur ReKrute.com et actualisez votre CV. Retrouvez nos conseils pour rendre votre CV plus attractif. Consultez nos offres d'emploi dans la fonction Call center ci-dessous :
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We are hiring Mobile Technical Support Customer Advisors (call reception) | Casablanca (Morocco)
2Publication : From 20/07/2026 to 20/09/2026 | Proposed positions: 15Foundever is looking for Mobile Technical Support Customer Advisors (call reception) in Casanearshore. Your mission will be to provide technical support to customers by phone, diagnosing needs and offering reliable solutions. A Baccalaureate level or higher, good French, and computer skills are required. Benefit from a permanent contract, paid training, and social benefits.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Junior (1 to 3 years)
- Level of study required : High school diploma
- Type of contract proposed : Permanent contract - Télétravail : No
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Recruitment: French-speaking customer advisors transport assured | Fes
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| Fes (Morocco)Publication : From 17/07/2026 to 17/09/2026 | Proposed positions: 1Cnexia is hiring French-speaking Customer Advisors for its Fes site. Your tasks will include handling customer requests by phone, identifying their needs, and ensuring a quality experience. You must have an excellent command of French, call center experience, and be comfortable with technology.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Entry Level (-1 year)
- Level of study required : High school diploma
- Type of contract proposed : Permanent contract - Télétravail : No
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On-site Customer Service Representative (M/F) | Casablanca (Morocco)
4Publication : From 17/07/2026 to 14/09/2026 | Proposed positions: 2MCS is hiring an On-site Customer Service Representative (M/F) for Chubb Fire & Security. Your responsibilities include technical support, commercial and administrative order processing, and customer follow-up. A Bac+2/3 degree, 2-3 years of sales experience, and good customer skills are required.
- Sector of activity : Call Center
- Position : Call Centers professions , Sales
- Experience required : Junior (1 to 3 years)
- Level of study required : High school diploma
- Type of contract proposed : Permanent contract - Télétravail : No
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Rabat - B2B Customer Service Representative (Energy) | Call & Email Reception - Permanent Contract
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| Rabat (Morocco)Publication : From 17/07/2026 to 17/09/2026 | Proposed positions: 2ADM Value is looking for a B2B Energy Customer Service Representative in Rabat on a permanent contract. Your tasks: handle customer calls and emails, respond to professional clients' needs (contracts, billing, complaints) with accuracy and professionalism. Profile required: perfect French (spoken/written), premium service attitude, organized, computer-savvy, and customer service experience.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Entry Level (-1 year)
- Level of study required : High school diploma
- Type of contract proposed : Permanent contract - Télétravail : No
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Rabat - Trilingual Customer Service Representative (French / English / German) | Rabat (Morocco)
3Publication : From 16/07/2026 to 16/09/2026 | Proposed positions: 2ADM VALUE is looking for a Trilingual Customer Service Representative (French, English, German) in Rabat. Your duties include handling technical and sales inquiries via phone and email, and providing quality multi-channel communication. You must master all three languages, have excellent communication and analytical skills, and a strong sense of customer service.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Entry Level (-1 year) - Executive (+20 years)
- Level of study required : High school diploma
- Type of contract proposed : Permanent contract - Télétravail : No
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Rabat - B2B Prospecting Experts - Energy - CDI + Weekends Off | Rabat (Morocco)
2Publication : From 16/07/2026 to 16/09/2026 | Proposed positions: 2ADM VALUE is looking for B2B Prospecting Experts in the energy sector in Rabat. Your tasks include developing client portfolios, understanding business energy needs, and offering suitable solutions. You need excellent sales, negotiation, and French phone skills. This permanent CDI position offers an attractive package with uncapped bonuses and weekends off.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Entry Level (-1 year)
- Level of study required : High school diploma
- Type of contract proposed : Permanent contract - Télétravail : No
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Rabat - Customer Service Advisor | Pet Insurance - Permanent Contract (weekends off) | Rabat (Morocco)
1Publication : From 16/07/2026 to 16/09/2026 | Proposed positions: 2Customer Service Advisor wanted for pet insurance in Rabat. Responsibilities include handling phone requests with empathy and professionalism, and ensuring a quality customer experience. Requires perfect Spanish, customer focus, and ability to handle emotional situations. Permanent contract with weekends off.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Entry Level (-1 year)
- Level of study required : High school diploma
- Type of contract proposed : Permanent contract - Télétravail : No
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Energy Sales Advisor - Anti-Churn / Retention | Rabat (Morocco)
Publication : From 16/07/2026 to 16/09/2026 | Proposed positions: 2Join ADM VALUE as an Energy Sales Advisor - anti-churn / retention and contact clients at risk of cancellation to offer personalized solutions and retain them. You have an excellent command of French, a sense of negotiation, and a strong results orientation. The position offers a permanent contract, paid training, an attractive package, and social benefits.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Entry Level (-1 year)
- Level of study required : High school diploma
- Type of contract proposed : Permanent contract - Télétravail : No
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Rabat - Telecom Sales Advisor (Prospecting) | CDI + Paid Training
| Rabat (Morocco)Publication : From 16/07/2026 to 16/09/2026 | Proposed positions: 2Join ADM Value in Rabat as a Telecom Sales Advisor (Prospecting) on a permanent contract. You will be trained and paid to call individuals, offer internet and mobile plans, and close sales. A very good level of French and a passion for sales are required, with an attractive package including uncapped bonuses.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Entry Level (-1 year) - Expert (10 to 20 years)
- Level of study required : High school diploma
- Type of contract proposed : Permanent contract - Télétravail : No
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Customer Service Representative | Meknès (Morocco)
2Publication : From 16/07/2026 to 16/09/2026 | Proposed positions: 2We are seeking a dynamic Customer Service Representative to join our team. You will be responsible for greeting, assisting clients, and managing their files, while also participating in sales activities. A Bac+2/3 degree, 1 year of experience, and proficiency in French and Arabic are required.
- Sector of activity : Other services
- Position : Call Centers professions
- Experience required : Junior (1 to 3 years)
- Level of study required : Associate (AA, AS)
- Type of contract proposed : Permanent contract - Télétravail : No