Emploi - Afrique
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Team Leader - B2B Call Center | Marrakech
| Marrakech (Morocco)Publication : From 05/08/2026 to 05/10/2026
Team Leader - B2B Call Center wanted in Marrakech. You will lead and motivate a team of telemarketers, ensure the achievement of objectives and call quality. Profile requires Associate's to Master's degree with proven experience in call center team management, ideally B2B, and excellent French skills.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Mid Level (3 to 5 years) - Senior (5 to 10 years)
- Level of study required : Associate (AA, AS)
- Type of contract proposed : Permanent contract - Télétravail : No
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Bilingual Customer Advisor (French/English) | Casablanca (Morocco)
16Publication : From 31/07/2026 to 09/08/2026 | Proposed positions: 30
Atlas On Line, a subsidiary of Royal Air Maroc, is hiring a Bilingual Customer Advisor (French/English) for its customer relations center. You will be responsible for welcoming, advising, assisting, and managing customer requests by phone, while meeting sales and complaint handling objectives. A minimum of a Bac+2 degree and perfect command of French and English are required, along with excellent interpersonal skills.
- Sector of activity : Call Center - Tourism / Travel / Leisure
- Position : Call Centers professions , Sales
- Experience required : Entry Level (-1 year)
- Level of study required : Associate (AA, AS)
- Type of contract proposed : Permanent contract - Télétravail : No
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Bilingual Customer Advisor (French/English) | Casablanca (Morocco)
14Publication : From 31/07/2026 to 09/08/2026 | Proposed positions: 30
Atlas On Line, a subsidiary of Royal Air Maroc, is seeking a Bilingual Customer Advisor (French/English) for its customer relations center. Your duties will include welcoming, advising, and assisting customers, as well as achieving sales goals. You must have a minimum of a Bac +2 degree, perfect command of French and English, and excellent interpersonal skills.
- Sector of activity : Call Center - Tourism / Travel / Leisure
- Position : Call Centers professions , Sales
- Experience required : Entry Level (-1 year)
- Level of study required : Associate (AA, AS)
- Type of contract proposed : Permanent contract - Télétravail : No
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Bilingual Customer Advisor (French/English) | Casablanca (Morocco)
8Publication : From 31/07/2026 to 09/08/2026 | Proposed positions: 30
Atlas On Line, a subsidiary of Royal Air Maroc, is looking for a bilingual Customer Advisor (French/English) for its customer relationship management activity. Your missions will include reception, advice, customer assistance, and achieving commercial objectives. You must have a minimum of an Associate's degree, perfect command of French and English, and excellent interpersonal skills.
- Sector of activity : Call Center - Tourism / Travel / Leisure
- Position : Call Centers professions , Sales
- Experience required : Entry Level (-1 year)
- Level of study required : Associate (AA, AS)
- Type of contract proposed : Permanent contract - Télétravail : No
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French-speaking Back Office (M/F) | Casablanca (Morocco)
5Publication : From 28/07/2026 to 28/09/2026 | Proposed positions: 4
Join MCS as a French-speaking Back Office (M/F) to support our international teams. Your tasks will include managing client files, providing administrative support, and communicating with partners. You must be fluent in French, rigorous, organized, and have good computer skills.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Junior (1 to 3 years)
- Level of study required : Associate (AA, AS)
- Type of contract proposed : Permanent contract - Télétravail : No
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Customer Advisors (m/f) Customer Service - Darija-French-English | Rabat (Morocco)
4Publication : From 28/07/2026 to 28/09/2026 | Proposed positions: 10
We are looking for multilingual Customer Advisors (Darija, French, English) for our global technology leader. Your tasks include supporting customers, promoting the brand, and managing complaints. A Bac+2 degree, call center experience, and excellent communication skills are required.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Entry Level (-1 year)
- Level of study required : Associate (AA, AS)
- Type of contract proposed : Others - Télétravail : No
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Insurance Sales Advisors - Call Center
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| Casablanca (Morocco)Publication : From 22/07/2026 to 10/09/2026 | Proposed positions: 10
Join HEOMI as an Insurance Sales Advisor (Call Center) and sell insurance products to individuals. You must have previous call center experience, excellent sales techniques, and good French proficiency. Benefit from paid training from day one, a permanent contract (CDI), and attractive social benefits in a growing company.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Junior (1 to 3 years)
- Level of study required : Associate (AA, AS)
- Type of contract proposed : Permanent contract - Télétravail : No
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English-French Supervisor | Marrakech (Morocco)
3Publication : From 21/07/2026 to 24/08/2026 | Proposed positions: 10
English-French supervisor wanted for a global technology leader. You will lead a team of customer advisors, ensure qualitative and quantitative goals are met, and maintain quality standards. A minimum of 6 months of management experience and perfect command of French and English are required.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Entry Level (-1 year)
- Level of study required : Associate (AA, AS)
- Type of contract proposed : Permanent contract - Télétravail : No
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Customer Retention & Relationship Expert | Rabat (Morocco)
1Publication : From 14/07/2026 to 14/09/2026 | Proposed positions: 20
Marketing Call Center is looking for a Customer Retention & Relationship Expert in Casablanca for its French-speaking department. Your missions: manage cancellation requests, offer tailor-made solutions to retain customers, and achieve retention goals. Profile: perfect command of French (C1/C2), negotiation skills, active listening, and experience in retention/telesales.
- Sector of activity : Call Center - Call Center
- Position : Call Centers professions
- Experience required : Junior (1 to 3 years)
- Level of study required : Associate (AA, AS)
- Type of contract proposed : Permanent contract - Télétravail : No
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French-speaking Roadside Assistance Officer | Casablanca (Morocco)
1Publication : From 14/07/2026 to 14/09/2026 | Proposed positions: 1
Join a customer relations center in Casablanca as a French-speaking Roadside Assistance Officer. You will provide quality assistance to customers and ensure their satisfaction. Profile sought: Bac+2 minimum, 1-5 years of customer relations experience, and excellent command of French.
- Sector of activity : Call Center
- Position : Call Centers professions
- Experience required : Junior (1 to 3 years) - Mid Level (3 to 5 years)
- Level of study required : Associate (AA, AS)
- Type of contract proposed : Permanent contract - Télétravail : No
