In my work, I'm on the phone with customers every day. Sometimes I deal with difficult customers who can be aggressive and rude. After many unpleasant calls, I sometimes struggle to stay calm and polite. How can I ... | Suite de l'article

The Siliana Regional Employment Council met on Monday, March 2, under the chairmanship of Mr. Slim Tlatli, Minister of Employment and Youth Professional Integration.The report on employment in Siliana, presented at this ... | Suite de l'article

I've accepted a new position, but the challenges now seem significant. How can I avoid being overwhelmed by the pressure of my objectives?"Unfortunately, most French organizations believe that performance comes from ... | Suite de l'article

Looking for a job? Want to change jobs? Let people know! To be known professionally, you now need an online presence. Online social networks (Viadeo, LinkedIn, Facebook, etc.) allow you to expand your contacts and ... | Suite de l'article

Some exceptional bonuses can help attract executives. For companies, they make it possible to avoid upsetting the salary hierarchy. Far from the golden parachutes of top executives that make headlines, the severance ... | Suite de l'article

Do you think there are management qualities specific to women?More than qualities, it's a management style. For example, a woman will approach a relational situation in an extremely intuitive way, and she will tend to ... | Suite de l'article

It's a taboo subject to avoid in order not to attract the wrath of colleagues.Talking about salaries among colleagues is still taboo. We are not alone; this observation is made in other countries such as France, ... | Suite de l'article

Problem #1 of open spaces: noise. Luckily, there are sound-absorbing materials like acoustic ceilings and foam partitions. The Workplace Environment Show opens its doors today. It's a chance to revisit open spaces, ... | Suite de l'article

Text: Sports, music, painting are all ways to revitalize yourself.Whatever distraction you prefer, the important thing is to know how to determine the right times to unwind by listening to your body and mind.Some ... | Suite de l'article

How to maintain team morale? How to manage tensions and concerns? How to communicate about the future of the company? During a crisis, managers have a major role to play with worried employees. Intermediaries between ... | Suite de l'article