Adapt your communication to your audience or how to limit misunderstandings?
7 March 2012
Read by 2346 persons
Avoid interpretation.
Often, our thoughts are not entirely reliable as they reflect our experiences, traumas, and personal projections. Interpreting a statement or a fact means starting from yourself and not looking at the other person. If you hesitate, why not ask your interlocutor to rephrase their words or clarify a fact? This avoids misunderstandings, stress and tension. Remember that everyone doesn't function the same way, doesn't have the same needs or the same ways of expressing themselves in actions or words.
With someone empathetic:
Be open, show warmth, have light attentions, help if you feel the person is in difficulty.
With someone more focused on objectives: Be mathematical, rational, Cartesian. Communicate numbers, clear, precise, detailed, ordered, organized information. Be structured in your thinking to meet your interlocutor's need for analysis and precision.
With someone who needs trust in relationships:
Take your time, don't be overwhelming with your enthusiasm right away. Show first that you are a safe, reliable, consistent person. Respect deadlines. Listen to what the person has to say, or even solicit their opinion to give them the opportunity to express themselves on familiar ground.
This is not about falsely adhering to ideas that are not yours, nor about compromising yourself intellectually. Respecting someone's opinion does not necessarily mean sharing it.
With someone creative:
Use laughter, humor, apparent lightness because the engine is right there. This obviously does not exempt you from being serious, efficient, and professional. Adding a smile doesn't subtract anything. Offer your colleague the opportunity to express their jovial temperament by inviting them to lunch with you one midday or, more simply, to a coffee break. Outside of work, contacts often feel lighter.
With someone who likes a challenge:
Don't hesitate to join in the game, since it is one... Be a little mischievous, try a playful arm-wrestling match. This will amuse and relax the interaction.
With someone solitary:
Nothing prevents you from approaching the person, but do so in a light, discreet, and courteous way. Be your sweeter, lighter version... Respect their need for solitude by giving clear directions and instructions, setting precise deadlines. Without insisting, ever.
Avoiding conflicts and misunderstandings in the workplace means being able to recognize, accept, and respect the personality in front of you without ever departing from your own.
Article written by The ReKrute.com Team
Posted on March 7, 2012.
Often, our thoughts are not entirely reliable as they reflect our experiences, traumas, and personal projections. Interpreting a statement or a fact means starting from yourself and not looking at the other person. If you hesitate, why not ask your interlocutor to rephrase their words or clarify a fact? This avoids misunderstandings, stress and tension. Remember that everyone doesn't function the same way, doesn't have the same needs or the same ways of expressing themselves in actions or words.
With someone empathetic:
Be open, show warmth, have light attentions, help if you feel the person is in difficulty.
With someone more focused on objectives: Be mathematical, rational, Cartesian. Communicate numbers, clear, precise, detailed, ordered, organized information. Be structured in your thinking to meet your interlocutor's need for analysis and precision.
With someone who needs trust in relationships:
Take your time, don't be overwhelming with your enthusiasm right away. Show first that you are a safe, reliable, consistent person. Respect deadlines. Listen to what the person has to say, or even solicit their opinion to give them the opportunity to express themselves on familiar ground.
This is not about falsely adhering to ideas that are not yours, nor about compromising yourself intellectually. Respecting someone's opinion does not necessarily mean sharing it.
With someone creative:
Use laughter, humor, apparent lightness because the engine is right there. This obviously does not exempt you from being serious, efficient, and professional. Adding a smile doesn't subtract anything. Offer your colleague the opportunity to express their jovial temperament by inviting them to lunch with you one midday or, more simply, to a coffee break. Outside of work, contacts often feel lighter.
With someone who likes a challenge:
Don't hesitate to join in the game, since it is one... Be a little mischievous, try a playful arm-wrestling match. This will amuse and relax the interaction.
With someone solitary:
Nothing prevents you from approaching the person, but do so in a light, discreet, and courteous way. Be your sweeter, lighter version... Respect their need for solitude by giving clear directions and instructions, setting precise deadlines. Without insisting, ever.
Avoiding conflicts and misunderstandings in the workplace means being able to recognize, accept, and respect the personality in front of you without ever departing from your own.
Article written by The ReKrute.com Team
Posted on March 7, 2012.
