Exit Interview: What Does the Boss Want to Know?
28 November 2012
Read by 2012 persons
You have submitted your resignation and you have been called to an exit interview. But why does the boss want to meet with you when everything is finished?
"The exit interview is used to gather information about the internal workings of the organization. This information then helps managers make corrections in order to avoid further departures," explains Pascal Paillé, director of the Research Group on Retention and Loyalty of Human Resources in services at the Department of Management of Laval University.
"Resignations represent significant direct and indirect financial losses for companies," he adds. "The costs of the hiring and training process of a new employee generally equate to their annual salary."
It's Too Late to Negotiate
"Exit interviews should not be used for negotiation because it sends a very bad signal," adds Pascal Paillé, who expresses reservations about the wisdom of using these interviews to try to retain the resigning employee or, for the latter, to try to obtain better working conditions. "If the employee has already submitted their resignation, it is because the professional relationship is no longer working. A new agreement would probably only serve to delay the departure by a few months."
Professional to the End
"When you work, you must act professionally; and when you leave a job, you must continue to act professionally," emphasizes Florent Francœur, CRHA, President and CEO of the Order of Chartered Human Resources Advisors. The exit interview is an opportunity for the employee to explain the reasons that led to their resignation. They should prepare for the meeting by making a list of the elements they liked in their job, those they liked less, those they found stimulating and those that bored them. "A missed departure can leave marks with management and also with colleagues you may encounter again during your career." concludes Florent Francœur.
Exit interviews therefore serve both the employee and the employer. The employee can refuse to participate in an exit interview, but they must not forget that these interviews also serve to manage the future, that the world of work is small, and that an absence can be interpreted as evidence of bad faith.
Jobboom.com
Posted online November 28, 2012.
"The exit interview is used to gather information about the internal workings of the organization. This information then helps managers make corrections in order to avoid further departures," explains Pascal Paillé, director of the Research Group on Retention and Loyalty of Human Resources in services at the Department of Management of Laval University.
"Resignations represent significant direct and indirect financial losses for companies," he adds. "The costs of the hiring and training process of a new employee generally equate to their annual salary."
It's Too Late to Negotiate
"Exit interviews should not be used for negotiation because it sends a very bad signal," adds Pascal Paillé, who expresses reservations about the wisdom of using these interviews to try to retain the resigning employee or, for the latter, to try to obtain better working conditions. "If the employee has already submitted their resignation, it is because the professional relationship is no longer working. A new agreement would probably only serve to delay the departure by a few months."
Professional to the End
"When you work, you must act professionally; and when you leave a job, you must continue to act professionally," emphasizes Florent Francœur, CRHA, President and CEO of the Order of Chartered Human Resources Advisors. The exit interview is an opportunity for the employee to explain the reasons that led to their resignation. They should prepare for the meeting by making a list of the elements they liked in their job, those they liked less, those they found stimulating and those that bored them. "A missed departure can leave marks with management and also with colleagues you may encounter again during your career." concludes Florent Francœur.
Exit interviews therefore serve both the employee and the employer. The employee can refuse to participate in an exit interview, but they must not forget that these interviews also serve to manage the future, that the world of work is small, and that an absence can be interpreted as evidence of bad faith.
Jobboom.com
Posted online November 28, 2012.
